Can't find xbox one app

Hi,  I'm having what seems to be an odd problem.  I am a Plex Pass holder.  On my xbox one when I search for Plex I do not find any apps to download.  I am logged in with my Xbox Live Silver Account.  

 

I am updated to the latest Plex Server.  In the store I browse and "Search Apps"  for "plex".  Seems a little silly to ask this but what am I missing? 

What xbox live region are you ?

Maybe the app didn´t get released in every territory. Switch to US and try it again.

I think the only regions we're not available in (where Xbox is, obviously :) ) is China and Hong Kong.

Not sure where to find my region but I have no reason to believe it's not US

I have always lived in the US

My xbox was bought new in the US.

I never changed my region before.

According to the instructions on this page

http://support.xbox.com/en-US/my-account/manage-account/change-region

I am set to United States

Hmm, strange.

Just to be sure: It is also not visible when you go to "new Apps" or just browse all released apps ?

You could also switch the region to another country, just to see it the app pops up :-) (Try, Canada, Germany or whatever ... )

Well,  I'm not sure what happened.  Tried again tonight and it's there.  Thanks for the help.

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