Hello, Since the rollout of the, what appears to be universally disliked, update on firestick I can’t go back. The button just doesn’t go back on almost every screen. If I’m in a TV show’s listing where it shows seasons etc, I can’t get out of it. There is no way. There’s no menu across the top (ju…

The best workaround right now is to side load the old app. There’s a few easy to find threads here on the forums but you can also just google it.

[image] tylers392: Does anyone else have this issue? We are aware of this issue. It should be fixed in the upcoming release on 2026.13.0.

@Atomatth please reply? What kind of date is 2026.13.0?

It’s a version number. 2026.13.0 rolled out last Monday, July 6. My Firestick updated to it Friday.

Ok, that’s what I thought. My plex app on my firestick also updated a few days ago and now the menu is on top (instead of the sides), right?

Yes, that’s the new experience version. You can check the actual version number you have by clicking your Profile Icon > Settings > About .

Can't go back?

Atomatth July 1, 2026, 9:18pm 3

We are aware of this issue. It should be fixed in the upcoming release on 2026.13.0.

FireTV Plex App - can't go back

New plex interface is awful

Stuck in Series menu FIRETV App

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