Can't Log into account

General Discussions
1

Hi, I’m having trouble logging into my main Plex account.

  • My current devices are still logged in and working fine.

  • I can’t log in on any new devices.

  • My existing password no longer works.

  • When I try to reset the password, I get nothing.

Any help would be appreciated!

2

I’m having the same issue. Were you able to receive a recovery email from Plex?

3

Reach out to Plex Billing: https://www.plex.tv/contact/?option=billing-issues#p-contact