How can I change my datacenter location?
I’m asking because I am about to move from Europe to Thailand. I’m currently on “ric.plex.services = Richmond, VA, USA” & want to whichever is would provide the best speeds for Thailand. My guess is “sjc.plex.services = San Jose, CA, USA” but maybe “ams.plex.services = Amsterdam, Netherlands” is good too.
I think you need to PM @kinoCharlino
I have contacted the operations support folks (what kinoCharlino would also do). There is no need to PM him
@ChuckPA said:
I have contacted the operations support folks (what kinoCharlino would also do). There is no need to PM him
So what is the best way to request this change? There should really be a form people could fill in.
You read my mind. I realized there isn’t one and asked that same question as well.
I got word back from the Plex Cloud team.
During beta testing they were tuning the configuration and centers. Now, in final deployment, with all systems in place, it is no longer necessary.
@ChuckPA said:
I got word back from the Plex Cloud team.During beta testing they were tuning the configuration and centers. Now, in final deployment, with all systems in place, it is no longer necessary.
So there’s a problem with it? I assume they will update when people’s servers are working 100% again?
I did not say there is a problem. Please read again.
Plex Cloud is not beta. If the forum tag wasn’t edited, I can let them know. I personally can’t use the cloud due to lousy internet here.
I want to change not only because of Plex Cloud but so my connection to plex in general would be faster from Thailand.
I’ve read a while back in the forum that it can help. I think ric.plex.services = Richmond, VA, USA" is probably the worst for being in Thailand. San Diego or Europe would probably allow for better ping. What do you think @ChuckPA ?
Please don’t let host names (implied locations) be an iron-clad rule. At one point, such thinking was valid in the early days of beta. It is no longer true. Since beta, things in the infrastructure have matured and changed. Names are often kept because of the logistic nightmare involved to change it.
The host ric.plex.services is a multi-host H-A cluster. None of the individual machines involved are co-located. Think of google. If you follow the published path (the network equivalent of caller-id) it goes to one place. In reality, it isn’t. It’s a globally distributed fabric. This is the nature of Cloud Computing and how Plex does it as well. There is no single point of failure.
@ChuckPA thanks for taking the time to respond. Much appreciated!
