Channels not working

I have been searching the forum for weeks now trying to find the answer but have had no luck,

I am having problems playing the channels on the Plex app for Ps4, when I play a channel is pauses for a couple of minutes and comes black with

“There was a problem playing this item, The video did not start in time”

The channels work on every other device I have tried them on but not the PS, I know the fix is available just cant seem to find details on it anywhere.

Please can anyone help

I’m having this same issue! Trying to find an answer but nothing comes up…super frustrating since my PS4 is my media player of choice…