Codec Problem

Plex Media Server Desktops & Laptops
1

Server Version#: 1.16.6.1592
Player Version#:
I am getting a message that says “Conversion Failed. A required Codec could not be found or failed to install.”
I’m only getting this on some of my movies. Is there a way to update my Codec files?

2

Can you post your logs.
https://support.plex.tv/articles/200250417-plex-media-server-log-files/#toc-0

3

Hello I’m having similar issues. I have attached my logs zip, thanksPlex Media Server Logs_2019-09-29_11-57-02.zip (2.2 MB)

4

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