Conversion Failed: Codec could not be found or failed to install

Plex Players Desktop Players
1

Server Version#: 1.13.9.5456
Player Version#: 3…71.1
Plex Media Server Logs_2018-11-21_11-36-04.zip (4.7 MB)

Out of ideas. Plex has been working fine on my phone and around the house. For some reason though I am getting this error on my Win7 desktop.
Have updated PMS (on my Synology Nas), reinstalled player on my desktop, re-scanned and analyzed library.
I have also deleted the codecs from my media player. I can see new codecs being downloaded but still the same problem.

All help gratefully received!!!

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