I can’t really assure you of anything, other than this…
Plex is an unparalleled piece of software. It runs on 80,000+ different possible combinations of hardware and software. The day you can write a program that can function flawlessly on a seemingly endless possible combination of variables, then you may cast stones.
Give them a bit of a pass when something goes wrong. Overall, what they’re doing, and has been done is amazing work.
To AmazingRando24 : I’m certain it is not worth getting into a back and forth, but I do agree with you one thing. You cant’ really assure us of anything.
“Other than this”… you are wrong…
Plex is NOT an unparalleled piece of software. There is Emby and other open source media centers. Even MS Windows or SAP or Boeing 787 flight control software, etc, etc. are not unparalleled as there ARE almost always parallels. It is Plex’s job to release tested versions.
I have plenty of experience in extremely large, complex software/hardware systems. Flawless, releases are not what we are questioning (especially with a new feature). Breaking stuff that already worked for the n-th time is the issue. Automated test suites and regression testing should have identified the software update as breaking a critical feature. Standard methodology would have reverted back to the V.n-1 baseline and incremental builds should identify the offending code with rewriting or delaying the “new” feature until it could be integrated with negative side-effects. Basic software engineering principles should be expected for a paid product.
We can give them a pass when something new is quirky. It is not passable when important features are carelessly broken, REPEATEDLY. “Start playing from beginning” of a TV recording in progress is close to being fixed after 2+ years of problems. AMAZING!
That boat left long ago. The End User are the testers - look at the release methodology!
The Plex Pass users are the beta testers and if no one complains it moves to general release
This isn’t business software it’s a media center expansion.
Take it for what it is. If you like it buy in or not.
All I can really suggest is giving Emby a try and see what you think. I was in the exact same boat as you and fought to the bitter end. I finally said enough is enough and jumped ship. I don’t have any regrets.
Thanks for the reminder troy. I will go to Emby as so many others have and report.
The PlexPass account is for beta releases and the risk associated with that. I don’t understand why people just don’t revert back to release 1.18.2.2058 which works. Why keep hitting your head with the hammer? I always keep back releases in case something like this happens. Just saying!
I am using 1.18.5.2309
Are you saying the commerical skipping is working fine outside of beta?
Actually it’s still working fine for lots of people. It only broke for a small subset. Possibly those using DirectX based graphics cards.
The last prior release that works for me that I kept a copy of is 1.18.2.2058 and I downloaded that in Nov 2019. You would need to uninstall the later release and then install this prior version.
I know the current version (and those after 1.18.5.2260) do not work on Windows Server 2016 running on an HP DL380 G10 server. The HP server does not use a DirectX based graphics card and hardware acceleration has been disabled in Plex because there is essentially no video hardware acceleration on a server. Also enabling hardware acceleration can reduce the video quality and cause compatibility issues. With dual Xeon’s running 32 cores and 48GB RAM the server only runs at 6-8% CPU load when transcoding.
The last prior release that works for me that I kept a copy of is 1.18.2.2058. Does commercial skipping in ver 1.18.5.2309 still work?
DirectX is just one avenue they’re looking into.
Yes, ver 1.18.5.2309 still works for commercial skipping
The Directx theory is interesting. I wonder if that helps The Plex devs work toward a fix.
I’ve been in contact with Plex devs directly - they were asking about the installed version of DX, had me run a specialized build with additional logging, etc. They are working on it!
Same.
Very glad to hear they are working on this problem. Thanks for the update.
…waiting patiently.
Has anyone had any luck with the recent PMS betas ( I haven’t)? Or has anyone had any luck changing the various Live TV / DVR settings (I haven’t)?
Short of installing an earlier version of Plex, are there any fixes out there to get Commercial Skip working again?
Just go back to ver 1.18.5.2260-056ab4be9-x86 it works fine and don’t use the beta channel if you don’t want to mess with issues. This is a simple fix until this issue get resolved. What is the problem with you folks?
