@blim5001 said:
One fairly simple suggestion I can make is for Plex to create sticky posts in the relevant forums of known issues.
If they are working on fixing something, then it’s a known issue, so just let us know the issues they are working on.If there was a sticky post to notify people of known issues then we could at least just sit back and wait for the resolutions, rather than re-installing PMS, collecting log files, doing ‘the plex dance’ or rebuilding libraries.
This ^^^^^. Perhaps even a whole sub forum for it.
And to add on, with that last sentence, if it is already been reported but not verified because of the need for more data/logs/etc. have a sticky for that and ask for logs. Plenty of us would help by recreating it and giving logs to help pinpoint the issue and get a faster resolution (even if I currently don’t use a certain feature client - I have most clients and am not averse to setting one up that I am not currently using to help).
Prime example - this issue: https://forums.plex.tv/discussion/228872/plex-agents-issue#latest
Known issue but someone else posted YAFT (yet another forum topic) about it.
I had one also that is a known issue and posted about it. Even the Ninja did not know about it.
It may help with the forums getting hit with multiple threads about known issues (maybe not, but it is worth a shot).
