Yeah, as mentioned in the OP and my own posts, hardware transcoding only fails when Plex Web or PMP is used as the client.
Other clients like iOS, Android TV, Android Phone all can successfully perform the very same hardware transcodes that fail when attempted from Plex Web & PMP.
I’ve attempted many combinations of source video quality & output quality, and it doesn’t appear to make any difference. All fail the same. For issue reproduction purposes, lets say a 4k video down to 720p.
Are the transcode parameters something that could be seen in the logs I linked earlier? I don’t have any custom parameters configured.
Other details that might be helpful:
- OS: Ubuntu 20.04
- Nvidia Driver: 440.100 (installed from Nvidia PPA)
