Core 3 100U - Transcoding issue

We are waiting to get the latest device IDs from both Intel and Nvidia.

My Nvidia RTX2000 (ada generation) shows as
Hardware transcoding device: Unknown (NVIDIA)

It does work correctly.

Look in the dashboard / activity panel to confirm.

If you can help us out

  1. Server debug logs on
  2. Restart PMS
  3. Let it run 1 minute
  4. download logs
  5. Open the logs (Plex Media Server.log)
  6. Look for the lines where it finds the GPU and shows the ID codes.