We are waiting to get the latest device IDs from both Intel and Nvidia.
My Nvidia RTX2000 (ada generation) shows as
Hardware transcoding device: Unknown (NVIDIA)
It does work correctly.
Look in the dashboard / activity panel to confirm.
If you can help us out
- Server debug logs on
- Restart PMS
- Let it run 1 minute
- download logs
- Open the logs (Plex Media Server.log)
- Look for the lines where it finds the GPU and shows the ID codes.