Could not tune channel. Please check your tuner or antenna

I’ve gone through the process of setting up the card and it picks up the channels fine when tuning but I can’t playback live TV, I get the generic message “Playback Error Could not tune channel. Please check your tuner or antenna.”.

I do have the BDA driver working on the OS and the card is working in Argus TV - So doesn’t interfere I’ve disabled the 2 services associated with Argus TV when trying to get this to work.

The logs contain this notable error:

web_service_t::process_start_channel. No available tuners found to start streaming channel triplet://9018:8217:8325 on device dvb#bda#0#@device:pnp:\?\pci#ven_1131&dev_7231&subsys_362014c7&rev_aa#4&381d1517&0&0010#{71985f48-1ca1-11d3-9cc8-00c04f7971e0}{353e20b5-4b13-4db0-b84e-1e0000040000}

Does anyone have any pointers?

Server Version#: 1.19.5.3112-b23ab3896 On Windows Server 2012 R2
Player Version#: Web client and Samsung TV native app
Tuner Make/Model: BGT3620

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