Server Version#: 1.20.1.3252
Player Version#:
Today I updated my Plex to the latest version, but after that the transcoder according to the synology is consuming 100%
I have changed the settings to Ultra Fast in the preset and even limited simultaneous conversions and no change. How can I downgrade to the previous version as this is clearly not working for me?
If you would please turn off VERBOSE logging (it is off by default).
Keep DEBUG logging on.
Restart PMS
Recreate the problem.
Then stop after about 30 seconds
Wait another 30 seconds
Download and attach the logs.
Thanks
Here you goPlex Media Server Logs_2020-09-20_18-46-21.zip (4.2 MB)
Subtitle burning - the nemesis of every Synology NAS.
Sep 20, 2020 18:44:21.951 [0x7f5743d11700] DEBUG - Audio Stream: 48727, Subtitle Stream: 58612
Sep 20, 2020 18:44:21.962 [0x7f5743d11700] DEBUG - Scaled up video bitrate to 1480Kbps based on 1.500000x fudge factor.
Sep 20, 2020 18:44:21.963 [0x7f5743d11700] DEBUG - MDE: Selected protocol hls; container: mpegts
Sep 20, 2020 18:44:21.963 [0x7f5743d11700] DEBUG - MDE: analyzing media item 22940
Sep 20, 2020 18:44:21.963 [0x7f5743d11700] DEBUG - MDE: E9 - Marionette: Direct Play is disabled
Sep 20, 2020 18:44:21.963 [0x7f5743d11700] DEBUG - MDE: E9 - Marionette: media must be transcoded in order to use the hls protocol
Sep 20, 2020 18:44:21.963 [0x7f5743d11700] DEBUG - MDE: E9 - Marionette: selected subtitle cannot be converted to a compatible format, burning into video stream
Sep 20, 2020 18:44:21.964 [0x7f5743d11700] DEBUG - MDE: E9 - Marionette: avoiding video remux due to burned subtitle stream
Sep 20, 2020 18:44:21.964 [0x7f5743d11700] DEBUG - MDE: E9 - Marionette: no remuxable profile found, so video stream will be transcoded
Sep 20, 2020 18:44:21.964 [0x7f5743d11700] DEBUG - MDE: Cannot direct stream video stream due to profile or setting limitations
Sep 20, 2020 18:44:21.964 [0x7f5743d11700] DEBUG - Scaled up video bitrate to 1480Kbps based on 1.500000x fudge factor.
Sep 20, 2020 18:44:21.965 [0x7f5743d11700] DEBUG - MDE: Fringe - S3 E9 - Marionette: selected media 0 / 22940
Sep 20, 2020 18:44:21.969 [0x7f5743d11700] DEBUG - Streaming Resource: Adding session 0x7f576c1c52a0:a58c0413c28392c4-com-plexapp-android which is using transcoder slot. Used slots is now 1
Sep 20, 2020 18:44:21.969 [0x7f5743d11700] DEBUG - Streaming Resource: Added session 0x7f576c1c52a0:a58c0413c28392c4-com-plexapp-android
Sep 20, 2020 18:44:21.970 [0x7f5743d11700] DEBUG - Streaming Resource: Reached Decision id=10054 codes=(General=1001,Dire
I thought exactly the same, I just put another movie without subtitles and got the same problem look
I now see two movies – both burning subtitles.
Sep 20, 2020 19:04:31.133 [0x7f574140d700] DEBUG - Subtitles: Found a candidate subtitle language [] for a foreign film
Sep 20, 2020 19:04:31.133 [0x7f574140d700] DEBUG - Audio Stream: 63627, Subtitle Stream: 63628
Sep 20, 2020 19:04:31.135 [0x7f574140d700] DEBUG - Scaled up video bitrate to 3739Kbps based on 1.500000x fudge factor.
Sep 20, 2020 19:04:31.135 [0x7f574140d700] DEBUG - MDE: Selected protocol hls; container: mpegts
Sep 20, 2020 19:04:31.135 [0x7f574140d700] DEBUG - MDE: analyzing media item 29517
Sep 20, 2020 19:04:31.135 [0x7f574140d700] DEBUG - MDE: Bloodshot (2020): Direct Play is disabled
Sep 20, 2020 19:04:31.136 [0x7f574140d700] DEBUG - MDE: Bloodshot (2020): media must be transcoded in order to use the hls protocol
Sep 20, 2020 19:04:31.136 [0x7f574140d700] DEBUG - MDE: Bloodshot (2020): selected audio stream is not the first audio stream and direct play stream selection is not enabled
Sep 20, 2020 19:04:31.136 [0x7f574140d700] DEBUG - MDE: Bloodshot (2020): selected subtitle cannot be converted to a compatible format, burning into video stream
Sep 20, 2020 19:04:31.137 [0x7f574140d700] DEBUG - MDE: Bloodshot (2020): avoiding video remux due to burned subtitle stream
Sep 20, 2020 19:04:31.138 [0x7f574140d700] DEBUG - MDE: Bloodshot (2020): no remuxable profile found, so video stream will be transcoded
Sep 20, 2020 19:04:31.138 [0x7f574140d700] DEBUG - MDE: Cannot direct stream video stream due to profile or setting limitations
Sep 20, 2020 19:04:31.138 [0x7f574140d700] DEBUG - Scaled up video bitrate to 3739Kbps based on 1.500000x fudge factor.
Sep 20, 2020 19:04:31.140 [0x7f574140d700] DEBUG - MDE: Bloodshot (2020): selected media 0 / 29517
Sep 20, 2020 19:04:31.141 [0x7f574140d700] DEBUG - Streaming Resource: Adding session 0x7f574c0d39f0:a58c0413c28392c4-com-plexapp-android whic
Does that mean I cant use subtitles? Yeah I noticed it had subs and were not showing… turned them offf and on 9%… WTF haha
What setting do you have in the Plex app for Video -> Burn Subtitles?
It means:
The alternative is to pre-burn the subtitles into the video with HandBrake.
What version of the Plex app is installed on your FireStick 4K? Go to the app settings and look in the lower right corner of the screen.
Check the Plex app settings on your FireStick 4K.
For the MKV container, the Plex app on the FireStick 4K direct plays embedded PGS subtitles and external SRT subtitles.
For the MP4 container it direct plays external SRT subtitles.
I noticed E9 - Marionette is in an AVI container. I do not know if that makes a difference (I’ve no AVIs in my library).
I’m testing with:
AFTV 4K ← HDMI → LG B7 OLED ← HDMI-ARC → Denon 4300
Plex Client: 8.6.0.20351 ← current version in Amazon app store
Plex Media Server: 1.20.1.3252 on DS918+
via Tautulli: Blu-ray rip with embedded PGS subtitles
via Tautulli: Blu-ray rip with external SRT subtitles
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