[Crash] PMS 1.15.3.876-ad6e39743

Plex Media Server Desktops & Laptops
1

The server ran for about 36hrs before it crashed. The crash uploader was unable to upload the dump as sentry.io was on my block list. I have included the dump files and logs.

Please let me know when the data has been captured so it can be removed.

Apr 07, 2019 13:32:02.763 [0x7f131dbce780] WARN - HTTP error requesting POST https://sentry.io/api/1233455/minidump?sentry_key=xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx (0, No error) (Failed to connect to sentry.io port 443: Connection refused)
Apr 07, 2019 13:32:02.763 [0x7f131dbce780] ERROR - Failed to upload crashdump 17f13a53-8a20-4b4f-5b4c6035-2ccb1bc3: -7
Apr 07, 2019 13:32:02.763 [0x7f131dbce780] DEBUG - HTTP requesting POST https://sentry.io/api/1233455/minidump?sentry_key=xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Apr 07, 2019 13:32:02.768 [0x7f131dbce780] ERROR - Error issuing curl_easy_perform(handle): 7
Apr 07, 2019 13:32:02.768 [0x7f131dbce780] WARN - HTTP error requesting POST https://sentry.io/api/1233455/minidump?sentry_key=xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx (0, No error) (Failed to connect to sentry.io port 443: Connection refused)
Apr 07, 2019 13:32:02.768 [0x7f131dbce780] ERROR - Failed to upload crashdump 27519bbc-09fa-36d4-252de499-63d1f521: -7

System metrics (websocket messages were not being montored at the time):

crash
crash964×519 66.5 KB

Crash dump files:
REMOVED
REMOVED

Plex server logs:
REMOVED

1 Like
2

@sa2000

you were helping with these?

(Sorry for the ping)

3

Did you mean sa2000?

4

Yes… Fixed… Thanks for that.

5

On latest Centos 7 x64 I
DOWNGRADED PLEX from plexmediaserver.x86_64 0:1.15.3.876-ad6e39743
to plexmediaserver.x86_64 0:1.14.1.5488-cc260c476.

1.15.3.876-ad6e39743 was crashing a lot with a library error. Seemed to be caused by me FastForwarding a lot on the latest ROKU UI.

Apr 7 16:34:33 winlab15 sh: ****** PLEX MEDIA SERVER CRASHED, CRASH REPORT WRITTEN: /var/lib/plexmediaserver/Library/Application Support/Plex Media Serv
er/Crash Reports/1.15.3.876-ad6e39743/PLEX MEDIA SERVER/1e1bfb02-8ba3-240b-7edfa879-202f38a3.dmp
Apr 7 16:34:33 winlab15 kernel: Plex Media Serv[13151]: segfault at 30 ip 00007f24469aec30 sp 00007f23f3ffea48 error 4 in libpthread-2.17.so[7f24469a500
0+17000]

6

LOG FILES PLEASE?

Copy/paste does nothing.

7

I’m having the same random crashes, here is my logs, have a look please.

Plex Media Server Logs_2019-05-20_15-46-21.zip (3.9 MB)

8

@zukdj

My apologies but I cannot help with Windows.
This is a Linux thread.

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