As on the beginning of May CrashPlan application is blocking all backups and recovery of files in the “Plex Media Server” folder on any OS. So if you were using them to backup that folder your data is now not being backed up. Just a warning.
They do back up content… Mkv, mp3, jpg, etc.
Interesting. Have you asked them what their reasoning is?
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They just can’t deliver on the promise of $10 a month for unlimited backup storage so they are adding more and more restrictions to save space on their servers. I think soon enough they will exit the small business market just like they left the home backup market.
I only back up media files… Mp3, mkv, jpg
No issues with that…
Everything else can be rebuilt…
Note that i use the xmbcnfo addons for my metadata so this gets backed up… I avoid having plex select metadata for me
I had added custom descriptions, posters and background art, custom collections to about 25% of my 4000+ films. Untold hours of fine tuning. This what I was paying them to backup for me. I know many folks just take whatever the thing scrapes from The Movie DB but I also find it misses on several titles. Not only that but I also lost all the watch history, start points and general user data for a dozen family and friends. It is sort of stupid they deleted 11gigs of my Plex meta data but would still allow me to store 36TB of video files. But Crashplan is a sinking ship I would look into other options. They will soon start blocking large video file backups or change to a pay by the gig pricing model. Hopefully at least this time they make it way more clear when they do this and not do it and then tell you about 2 weeks later. Never the less I am done with them.
Thanks for reporting this. We’ve gotten in touch with Cloudflare to see what’s going on here; apparently they’re trying to cut down on versioned backups of files that change frequently (such as metadata that gets fetched from cloud services on a regular basis), but their current regex went a little too far. We’re working with them to adjust these restrictions to a smaller subset of files that can automatically be re-downloaded or re-generated after a restore. I’ll keep you posted on any updates.
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Try THIS. It works wonders.
Ypu could zip the metadata and back up the zips
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