Dashboard error, database repair did not fix

Plex Media Server NAS & Devices
1

I am getting the error “There was an unexpected error loading the dashboard” when logging into plex. After doing some googling, I found the steps to repair a corrupt database: https://support.plex.tv/articles/201100678-repair-a-corrupt-database/

I followed those steps, but it didn’t resolve the issue. The logs (with debug logging enabled) are here:
https://drive.google.com/file/d/1nIvM75misswDEP0ZodarjylDu5L3CTS3/view?usp=sharing

Plex still manages to play videos, it currently seems like just the dashboard is broken.

2

Thanks for those logs but they do not include what I need you see. You provided only the Pug-in logs

A tar.gz of the ./Logs directory is best.

You can attach it here directly in the forum.

At the top of this Linux forum you will find Linux Tips. In there, you will find https://forums.plex.tv/discussion/277716/manual-database-optimization-using-command-line

It, plus the DB repair (pragma commands) will get it back into working order if it’s salvageable

The manual optimization is excellent for when the dashboard can’t load

3

I tried the option “Manual shell/sqlite3 Database Optimization with PMS stopped” but I am still having the same issue. I have attached a tar.gz of the logs directory to this post

4

You have your transcoder logging set to verbose, please turn that back down.

I don’t know what’s going on here but it looks like you’re redirecting to a proxy?

May 11, 2016 13:44:55 [0x2b84fee00700] ERROR - XML:                                                                                ^
May 11, 2016 13:44:55 [0x2b84fee00700] ERROR - Error parsing content.
May 11, 2016 13:44:55 [0x2b84fee00700] ERROR - SSDP: Error parsing device schema for http://172.17.0.11:8080/upnp
May 11, 2016 13:44:55 [0x2b8504e00700] ERROR - Error issuing curl_easy_perform(handle): 7
May 11, 2016 13:44:55 [0x2b8504e00700] WARN - HTTP error requesting GET 10.32.1.107 (7, Couldn't connect to server) (Failed connect to 10.32.1.107:80; Connection refused)

I can’t help with that. You’ll need to resolve it.

May 11, 2016 13:44:07 [0x2b84f7401700] INFO - Plex Media Server v0.9.16.6.1993-5089475 - ubuntu PC x86_64 - build: linux-ubuntu-x86_64 redhat
May 11, 2016 13:44:07 [0x2b84f7401700] INFO - Linux version: 4.1.18-unRAID (#1 SMP PREEMPT Thu Mar 3 13:08:41 PST 2016)

Moving to the Unraid forum.