Descriptive video service

I am trying to figure out how to use descriptive video service.

I’m not entirely sure what you’re asking for.

You can configure your account to prefer SDH subtitles when using on-demand subtitles (SUBTITLES FOR THE DEAF OR HARD-OF-HEARING (SDH) SEARCHES)
https://app.plex.tv/desktop/#!/settings/account
https://support.plex.tv/articles/subtitle-search/

If this is about your own local subtitles, you can include a reference in the file names to identify their purpose (similar to how the file names include a language reference).
https://support.plex.tv/articles/200471133-adding-local-subtitles-to-your-media/

That is what I’m talking about but all I get is regular subtitles

That type of subtitles is usually called “CC” or “SDH”.
If your videos don’t have that type of subtitles included, you are dependent on opensubtitles.org whether they have SDH subtitles available in your language and for the particular movie in question.

Are you talking about subtitles for your own videos (on your own Plex server) or about the free “Movies & TV Shows on plex.tv” ?

My own movies/shows

If you’re lucky you might find what you seek here:
https://subscene.com/

There are usually SDH and HI-Removed and enough versions to match what you have… usually, not always. I have a decent success rate.

If you can make it out from this image - SDH has the little Icon and HI-Removed does not:

Do you mean the one next to some names? Also when you go to the subtitle details will it have for vision impaired or is it just hearing impaired?

Subtitles do kinda require you’re able to read them.

If what you’re looking for is an auxiliary audio track with descriptive content - that ONLY comes from the original source material. There is nowhere to get that after the fact, that I am aware of.

Yes. It is rare to find a “descriptive audio” track on DVD or Bluray.
I hear some TV stations carry those sometimes.

If you can obtain a video with both regular audio and a descriptive audio track, you can select which one to play in Plex.
Either before you start playback or during a pause.

They’re hard to find, certainly…
But I’m always hunting them down and turning them off with MakeMKV before I rip them. If I needed them, I’d have to rip out every audio track and listen to it 'cause as you may know - DVD and BluRay manufacturers are Labelling Challenged…

Most older items won’t have a descriptive track, but newer stuff often does. At any rate - the only chance for that track is likely from the source material. It won’t be available ‘in the wild’.

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