Server Version#: 1.27.2.5929
Player Version#: 10.0.22000.4975 (Xbox Series X), and 9.5.0.33736 (Nvidia Shield)
Server Info:
CPU - AMD 5950x 16core processor
RAM - 128Gb RAM
Plex MetaData Directory: Successfully moved to a dedicated SSD 1TB drive
Transcoder Cache Directory: Dedicated RAMDISK drive of 15Gb from my RAM
My ISP connection rate: 1.4 Gbps
-Speed test +1,400 Mbps
My plex server internal network: 2.5Gbps (hardwired)
- Speed test - Over 800Mbps
Nvidia shield connection rate: 1.0Gbps (hardwired)
- Speed test - Over 800Mbps
Xbox Series X connection rate: 1.0Gbps (hardwired)
- Speed test - Over 800 Mbps
For some reason, I’m unable to direct play a 4k movie within the first 3 seconds without it buffering on the Xbox Series X. Keep in mind, the video doesn’t even try to play it back until after 3-5min or so for only a split 1-2 seconds. The 4k video has a bitrate of: 62,501 kbps. Everything is hardwired which I find this very odd, given my current network/hardware setup.
For the Nvidia Shield I experience the same above. From my understanding, the Nvidia shield is supposed to be the top dog out of all the Plex clients, but what gives?
I’m uploading my logs for one, me trying to play the 4k file via Nvidia Shield and another for me attempting the same file via Xbox Series X.
Btw: For Xbox, I get a Playback Error while buffering, “An unexpected playback problem occurred.”
Any effort in helping me resolve this issue is greatly appreciated.
Plex Media Server Logs_2022-07-21_20-09-22 - Xbox Series X.zip (6.0 MB)
Plex Media Server Logs_2022-07-21_20-03-09 - Nvidia Shield.zip (5.8 MB)
