Has this been fixed? Getting the same issue as the OP…Direct Stream over LAN instead of Direct Play.
Roku Stick+
Server Version#: 4.47.3
Player Version#: 9.4.0 build 4200-50
media info
<MediaContainer size="1" allowSync="1" identifier="com.plexapp.plugins.library" librarySectionID="3" librarySectionTitle="Sorozatok" librarySectionUUID="9635ebe4-2e48-47fa-bef1-28f4efb76c0f" mediaTagPrefix="/system/bundle/media/flags/" mediaTagVersion="1608235013">
<Video ratingKey="2456" key="/library/metadata/2456" parentRatingKey="2466" grandparentRatingKey="1824" guid="com.plexapp.agents.thetvdb://247808/6/7?lang=en" parentGuid="com.plexapp.agents.thetvdb://247808/6?lang=en" grandparentGuid="com.plexapp.agents.thetvdb://247808?lang=en" type="episode" title="Shake the Trees" grandparentKey="/library/metadata/1824" parentKey="/library/metadata/2466" librarySectionTitle="Sorozatok" librarySectionID="3" librarySectionKey="/library/sections/3" grandparentTitle="Suits" parentTitle="Season 6" contentRating="TV-14" summary="Harvey, Louis and Donna search for a missing link to Sutter's inside trading. Mike takes measures to get Kevin on his side. Rachel and Jessica deliver bad news." index="7" parentIndex="6" rating="7.9" viewOffset="185000" viewCount="1" lastViewedAt="1608995184" year="2016" thumb="/library/metadata/2456/thumb/1608543584" art="/library/metadata/1824/art/1608543587" parentThumb="/library/metadata/2466/thumb/1608543587" grandparentThumb="/library/metadata/1824/thumb/1608543587" grandparentArt="/library/metadata/1824/art/1608543587" grandparentTheme="/library/metadata/1824/theme/1608543587" duration="2517664" originallyAvailableAt="2016-08-24" addedAt="1608543532" updatedAt="1608543584">
<Media id="3591" duration="2517664" bitrate="10366" width="1280" height="720" aspectRatio="1.78" audioChannels="6" audioCodec="ac3" videoCodec="h264" videoResolution="720" container="mkv" videoFrameRate="24p" videoProfile="high">
<Part accessible="1" exists="1" id="3688" key="/library/parts/3688/1608511509/file.mkv" duration="2517664" file="/volume1/Sorozatok/Suits.S06.720p.BluRay.HUN.ENG.DD5.1.x264-SLN/sln-720p.suits.607.mkv" size="3263141804" container="mkv" deepAnalysisVersion="4" requiredBandwidths="16601,13967,12535,12302,12302,12302,12302,12302" videoProfile="high">
<Stream id="10507" streamType="1" default="1" codec="h264" index="0" bitrate="9534" language="English" languageCode="eng" bitDepth="8" chromaLocation="left" chromaSubsampling="4:2:0" codedHeight="720" codedWidth="1280" frameRate="23.976" hasScalingMatrix="0" height="720" level="41" profile="high" refFrames="9" requiredBandwidths="15767,13134,11702,11482,11482,11482,11482,11482" scanType="progressive" width="1280" displayTitle="720p (H.264)" extendedDisplayTitle="720p (H.264)"> </Stream>
<Stream id="10508" streamType="2" selected="1" codec="ac3" index="1" channels="2" bitrate="192" language="Magyar" languageCode="hun" audioChannelLayout="stereo" requiredBandwidths="192,192,192,192,192,192,192,192" samplingRate="48000" displayTitle="Magyar (AC3 Stereo)" extendedDisplayTitle="Magyar (AC3 Stereo)"> </Stream>
<Stream id="10509" streamType="2" default="1" codec="ac3" index="2" channels="6" bitrate="640" language="English" languageCode="eng" audioChannelLayout="5.1(side)" requiredBandwidths="639,639,639,639,639,639,639,639" samplingRate="48000" displayTitle="English (AC3 5.1)" extendedDisplayTitle="English (AC3 5.1)"> </Stream>
<Stream id="10510" streamType="3" codec="srt" index="3" bitrate="0" language="English" languageCode="eng" requiredBandwidths="1,1,1,1,1,1,1,1" displayTitle="English (SRT)" extendedDisplayTitle="English (SRT)"> </Stream>
<Stream id="10511" streamType="3" codec="srt" index="4" bitrate="0" language="English" languageCode="eng" requiredBandwidths="1,1,1,1,1,1,1,1" title="SDH" displayTitle="English (SRT)" extendedDisplayTitle="SDH (English SRT)"> </Stream>
</Part>
</Media>
<Writer id="6286" filter="writer=6286" tag="Rick Muirragui"/>
<Writer id="7386" filter="writer=7386" tag="Sandra Silverstein"/>
<Extras size="0"> </Extras>
<Related> </Related>
</Video>
</MediaContainer>
debug logs
Dec 25, 2020 20:44:54.629 [0x7fb477684700] DEBUG - [Transcode] It took 10.000000 ms to retrieve 135 items.
Dec 25, 2020 20:44:54.631 [0x7fb477684700] DEBUG - [Transcode] We're going to try to auto-select an audio stream for account 1.
Dec 25, 2020 20:44:54.632 [0x7fb477684700] DEBUG - [Transcode] Selecting best audio stream for part ID 3703 (autoselect: 1 language: hu)
Dec 25, 2020 20:44:54.632 [0x7fb477684700] DEBUG - [Transcode] Audio Stream: 10569, Subtitle Stream: -1
Dec 25, 2020 20:44:54.635 [0x7fb477684700] DEBUG - [Transcode] MDE: Selected protocol hls; container: mpegts
Dec 25, 2020 20:44:54.635 [0x7fb477684700] DEBUG - [Transcode] MDE: analyzing media item 3606
Dec 25, 2020 20:44:54.635 [0x7fb477684700] DEBUG - [Transcode] MDE: Home Alone (1990): Direct Play is disabled
Dec 25, 2020 20:44:54.635 [0x7fb477684700] DEBUG - [Transcode] MDE: Home Alone (1990): media must be transcoded in order to use the hls protocol
Dec 25, 2020 20:44:54.635 [0x7fb477684700] DEBUG - [Transcode] MDE: Home Alone (1990): no direct play video profile exists for http/mkv/h264/ac3
Dec 25, 2020 20:44:54.635 [0x7fb477684700] DEBUG - [Transcode] MDE: Home Alone (1990): no direct play video profile exists for http/mkv/h264/ac3
Dec 25, 2020 20:44:54.635 [0x7fb477684700] DEBUG - [Transcode] MDE: Home Alone (1990): no direct play video profile exists for http/mkv/h264/ac3
Dec 25, 2020 20:44:54.636 [0x7fb477684700] DEBUG - [Transcode] MDE: Cannot direct stream audio stream due to codec ac3 when profile only allows mp3
Dec 25, 2020 20:44:54.636 [0x7fb477684700] DEBUG - [Transcode] MDE: Home Alone (1990): selected media 0 / 3606
Dec 25, 2020 20:44:54.636 [0x7fb477684700] DEBUG - [Transcode] Streaming Resource: Calculated bandwidth of 20044kbps exceeds bandwidth limit. Changing decision parameters provided by client to fit bandwidth limit of 12000kbps
Dec 25, 2020 20:44:54.636 [0x7fb477684700] DEBUG - [Transcode] Streaming Resource: Determining preferred transcode encoders through transcode only decision.
Dec 25, 2020 20:44:54.636 [0x7fb477684700] DEBUG - [Transcode] Codecs: testing h264 (decoder) with hwdevice vaapi
Dec 25, 2020 20:44:54.637 [0x7fb477684700] DEBUG - [Transcode] Codecs: hardware transcoding: testing API vaapi
Direct Play is enabled on PMS
