Direct play on Samsung MU6100 (Tizen)

Plex Players Smart TVs
1

Server Version#: 1.16.5.1488
Player Version# Plex for Tizen: 4.1.1
Tizen Version#: 3.0

If I connect a HDD directly to the TV it plays the HVEC without problem and my 5.1 audio system receives the signal without problem.

If I play it with plex, It converts it to x264, constantly buffering, all the settings on the TV are in Original. Any idea how can I achieve direct play for video at least?
I tried setting the audio in plex to TrueHD and AC3 5.1, still transcodes the video.

Plex player is configured as default: allow direct play and direct stream, and all quality options set to original

Example file info:

  • Codec HEVC
  • Bitrate 15658 kbps
  • Bit Depth 10
  • Chroma Subsampling 4:2:0
  • Color Primaries bt2020
  • Color Range tv
  • Color Space bt2020nc
  • Color Trc smpte2084
  • Frame Rate 23.976 fps
  • Height 1600
  • Level 5.1
  • Profile main 10
  • Ref Frames 1
  • Width 3840
  • Display Title 4K (HEVC Main 10 HDR)
  • Codec TRUEHD
  • Channels 8
  • Bitrate 3797 kbps
  • Language English
  • Audio Channel Layout 7.1
  • Bit Depth 24
  • Sampling Rate 48000 Hz
  • Display Title English (TRUEHD 7.1)
  • Codec AC3
  • Channels 6
  • Bitrate 448 kbps
  • Language English
  • Audio Channel Layout 5.1(side)
  • Sampling Rate 48000 Hz
  • Display Title English (AC3 5.1)
  • Codec AC3
  • Channels 2
  • Bitrate 192 kbps
  • Language English
  • Audio Channel Layout stereo
  • Sampling Rate 48000 Hz
  • Display Title English (AC3 Stereo)
  • Codec PGS
  • Bitrate 33 kbps
  • Language English
  • Header Compression true
  • Title English SDH
  • Display Title English (PGS)
2

That’s not the server version. After going to https://app.plex.tv/desktop#!/settings/web/general, look to the left for your server name, then look for Settings and click on General. That should display your Server version.

4

The server version will be 1.something, found like this using the URL above:

ServerVersion
ServerVersion.png723Ă—544 437 KB

5

Ok this feels bad, here it is:
1.16.5.1488

6

Setting the audio to AC3 5.1) should prevent transcoding. Are you using subtitles?

When the item is playing, can you go to the web url again and click on the activity icon (upper right, it will be animated during playback on the TV), expand the view of the playback item and post a screenshot:

PlaybackInfo

7

Ok, that question about the subtitles make me test several formats, with the video fila I have PGS subtitles in several languages, if I select that format it reencodes to x264, if I select SRT subtitles it plays smoothly.
From now on I have to make sure to select SRT, any idea it doesn’t work with PGS?
Thanks!

8

Right, Plex can’t support direct play with PGS and will require transcoding for most (if not all?) clients.

9

Thank you @darcilicious !! You make my day! Now I can fully enjoy my TV with plex =)

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10

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