Hi,
I have been using Plex to play various file types forever on W10 and it has never faltered, but today I tried to watch something and it gives me the error “Unable to transcode video to a supported format”. Now, this is a video that I have played before, and is part of a season that has the same file types and which I was watching last night. I turned on logging and I can see a line that says something like “Direct play is disabled”, but it is not. I have reinstalled the Plex Modern app and nothing has changed since I watched another video in this series last night.
Any help would be much appreciated - I have about reached the limit of my, fairly minimal, expertise!
