Disable theme music

This seems like a tired issue that should not be a persistent problem. My apologies all related threads seem to be closed.

Surely this is not a reason to cancel premium before I’ve even got started?

What issue?
Theme music is a preference, separate in every client.

A simple reply for my newbie wife would of sufficed i.e

Settings
General
Untick Play theme music…

Not everyone is a Ninja
Thanks for the time

It’ll depend on what client you’re using.
Usually all clients have an Experience section in their settings where you can enable/disable theme music and/or set the volume for those themes.
On iOS, you can enable/disable theme music from Settings > User Experience > Theme Music – by pulling the slider to the very left, it’ll be switched off, all other levels determine the volume of the themes (e.g. silent background vs. full-volume playback).

In Plex Web and the desktop player, this is a simple checkbox under Settings > {Plex Web|Plex for Windows|Plex for Mac} > General.

https://support.plex.tv/articles/categories/player-apps-platforms/

I suppose Otto’s question was aiming at your point about “the theme music issue”. I’m not sure what issue you were referring at.

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