Docker PMS stuck in "Mapped - Not Published" — persistent 429 on /servers.xml and 403 on /api/v2/ser

Plex Media Server
1

Server Version#: 1.43.1.10611
Player Version#: N/A - unable to connect to the server.
Machine identifier: 22252f3e8da2799c7d083e2a69bdb0d3b490a1b9
Account: cstrike2txst

I’m new to setting this up, I’m trying to get my first Plex media server running. I’ve been having lots of problems connecting my server to Plex, I keep hitting a “Not Authorized” screen from the Plex web dashboard after I connect my server. I’m trying to diagnose what’s going on and I noticed I’m getting these logs:

403 response from GET https://plex.tv/api/v2/server/access_tokens
429 response from POST https://plex.tv/servers.xml
MyPlex: mapping state set to ‘Mapped - Not Published (Bad Response)’

I just got a Plex Pass subscription this week, and when I saw I was getting the 429 error, I waited 21 hours or so with the server stopped before trying again - same error again this morning.

I was hoping a staff member could clear this 429 error for me so I could continue to troubleshoot. I’d also appreciate any guidance on what my problem might be, if you’re able to identify anything. Thanks in advance.

2

I’m sorry to at you, but you’re the first employee I found that I could reach out to lol @BigWheel any chance you can help?

3

I found out the issue. I’m using a Hetzner server and Plex blanket blocks all Hetzner IPs. Just in case anyone finds this in the future. I’ll have to consider if it’s worth migrating to a completely different server or if I should just cancel my Plex Pass.