Does Plex Staff provide assistance?

Buying a 4K TV for your parents is an exercise in frustration for you and them. In the first place your parents will see as much benefit out of a 4K TV as I will - NONE. Our eyeballs are beyond the days of crisp and clean and are in the days of blobs and blurry bits and patches of light. Sometimes I wonder if I can see the difference in 1080p, 720p and 480p.

Also, unless your parents know how to encode 4K material that will Direct Play on whatever you decide to buy them - forget about it. Material that won’t Direct Play through Plex on the TV you buy will transcode through Plex. Plex does NOT transcode at 4K. Plex transocodes 4k down to 1080p (you hope) and the reasons are way too numerous, random and infuriating to even think about subjecting those you love to so much pain and suffering here in their ‘Golden Years’.

Do yourself and your parents a favor. Don’t get them a 4K TV until you move them in with you and your family… then you can deal with the encoding, the fiddling, the constant 4K PITA FACTOR. Basically you have to ‘Create’ (or closely inspect/alter as necessary) ALL the 4K material so it will Direct Play… or just figure on them watching whatever is Broadcast in 4K (is there any?), or they play from some 4K Player device you feed 4K discs into.

Trust me - your parents don’t want a 4K TV. They’d rather have a pain free walk to the mailbox every day along with more visits from you and yours.

BTW:
Plex Staff would never tell you what I just did so be glad one didn’t show up. Plex Staff is in another part of the forum trying to tell us why it was a good idea to split up the functions used in the Plex Dance - and not doing a very good job of it.