darci, someone may want to update the plex literature surrounding 4K, I dunno if you can reach out to anyone for that… Specifically here: https://support.plex.tv/articles/203810286-what-media-formats-are-supported/
either clarification is needed ie. the Plex App for PC/Mac is what has this limitation), or someone needs to update it to what is actually supported… The info seems outdated
Well, a quick skim of that article (Last modified on: February 28, 2019) shows that it’s accurate for Smart TVs as far as I can tell and that’s what that article is for:
Tip! : This article is about our Smart TV app. It does not apply to the Plex app running on Android TV, Fire TV, Roku TV, or similar.
For specific information on other platforms, start here:
https://support.plex.tv/articles/categories/player-apps-platforms/
That makes sense… Thanks for the clarification… I think a guy a bit further up top quoted it from there, and since then, we end up here… Although, I can say, My friends new Samsung TV DirectPlays my 4K HDR content just fine and it’s definitely all in .mkv and not .mp4 so… Not sure which “Smart TV App” it’s referring to…
Yup, mkv is mentioned A LOT on the page, keep reading 
And there in lies the root of the problem, lol… Most people (myself included x1000) are too lazy too read the entire article, they’re going to get here:
And quit reading because they think “Oh, well this explains why I can’t play my 10bit HDR movies…” And that simply isn’t the case, so I’d say in that section maybe have links to different tv manufacturers that bring you to the lower sections to what is ACTUALLY supported? If that’s possible? This way it clears up peoples confusion…
Like instead of saying all that, it could just be “Click here for Samsung 2016 and newer” “Click here for LG whatever” etc etc…
So here’s my MediaInfo for John Wick 3 (Thanks for using that movie, it was one of the movies I had not gone in to backup yet, so I just did to compare yours with mine as far as the Frame Rate goes) This is ripped directly from the UHD Disk and then transcoded using staxrip (Same as Source) framerate equivalent:
As you can see the framerate is not variable it’s constant… (The bitrate is variable, and it’s only 20Mbit because I told it to be Average Bitrate 25Mbit with peaks of 75Mbit, so apparently StaxRip didn’t think it needed to go 25 in total). There is definitely something wrong with your copy of John Wick 3, or your Encoding process if it’s doing this for all of your movies… This plays absolutely fine on my Sony Android TV, my FireStick 4K, a Samsung TV in Florida that I had test for remote streaming, and a Roku Ultra 4K that he has over there as well…
Compressing the 4K source is blasphemy! 
If you don’t have space for the full remux, then maybe you shouldn’t be worrying about 4K to begin with.
It’s as much for compress-ability as it is for stream-ability… it’s a happy middle ground… If Google Fiber ever goes 10Gbit here, I won’t compress them anymore… there won’t be a need (I have a 10Gbit Aquantia card, Cat-7 throughout the house, and a 12 port 10Gbit switch)… Magnetic Storage is cheap enough… but streaming out to 5-7 people at a time on Gigabit can get a tad crowded…
If you do it right you won’t be able to see a difference from the original to the reencode.
This is a terrible argument to get into, because you are speaking for others at that point, and not just you and your eyes. Other peoples eyes may be able to see the difference, and you can’t tell them otherwise, because they see what they see…
The better argument is “When done right I can’t see the difference from the original”… Otherwise you get the people who say “Your eyes don’t see in 4K anyways” and the others who say “I can tell 1080 from 4K at 100ft viewing distance on a 35” screen". It just leads down a path of senseless arguing LOL…
Just trying to help you from going down that rabbit hole
This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.
