As someone who uses Plex at least 50% of the time when travelling with limited internet (either on planes or in different cities), downloads are the most important feature for me.
Since the early days of Sync, Plex has always had a substandard downloads capability. I do see the bones of a good solution, as they have the actual download mechanism working quite well, however this needs to be delivered along with a reasonable approach to the overall experience.
Fingers crossed some of the words that we’ve seen from Plex over the past few months, turn into functionality soon.