Drop-down menus do not function in Windows app when the app is not on the main display

Server Version#: Shield TV 1.20.0.3181
Player Version#: 1.16.0.1364-da192ff7

In Windows, my 2 monitors are set to “extend” and one monitor is set as “main.” If the Plex Windows app is not on the “main” display, drop-down menus used for settings do not function properly.


This is one example of a menu that will not work. As far as I can see, all such menus in the app will not function when the app is not on the main display–all library settings, etc.

When the app is not on the mail display and you click the menu, it takes an orange highlight, but the drop-down does not appear.

image

In this state you can use the arrow keys to change menu selection, though.

I can’t confirm this.
I also have 2 monitors in the “Extend desktop” configuration.
Dropdown menus open on both screens.

(btw. you can quickly flip an app from one screen to the other with Shift+Win+/)

Did you check for interference by other multi-screen support software, like nVidia “nView” or other, similar tools?

Thanks for checking.

I don’t have any multi-display software running besides whatever is stock in Windows. I do have an Nvidia graphics card and driver, but have not enabled overlays, Ansel, or any of their other special features.

That’s Windows for ya! :man_shrugging:

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.