I seem to be running into the issue where TheTvDbDVDOrder will not return any results. I have unmatched the tv shows multiple times.
I'm having this issue with Firefly, Aeon Flux, and Batman: TAS. I know Firefly is the bane of existence for DVD Order guys, like myself.
I too have this exact issue.
edit: oddly enough i waited a few minutes and tried again and this time it worked. i guess you just gotta keep trying till it works.
Sorry for my ignorance but how do I access the "Fix Incorrect Match" tool? I looked through the wiki and shows how to use it but not where it is accessed from...
For anyone trying to find this, here’s a link to the latest version I could find published by @BigWheel . It’s buried several pages back and the old link aren’t working with the new forum software. I was able to get this working with Firefly but did not do any other testing.
forums.plex.tv/discussion/comment/652345/#Comment_652345
Edit to add: I also had to apply the following fix detailed by @jooniloh to get the theme music working.
@wi11wright said:
For anyone trying to find this, here’s a link to the latest version I could find published by BigWheel . It’s buried several pages back and the old link aren’t working with the new forum software. I was able to get this working with Firefly but did not do any other testing.forums.plex.tv/discussion/comment/652345/#Comment_652345
Edit to add: I also had to apply the following fix detailed by jooniloh to get the theme music working.
Thanks for the info, I did as the comment said but unfortunately theme music still does not work. I made sure its checked. I unmatched, rematched, tried everything.
@Qlet said:
I unmatched, rematched, tried everything.
Yeah, no amount of unmatch, match, etc. worked for me until I made the edits to <Plug-ins directory>/PlexThemeMusic.bundle/Contents/Code/__init__.py that @jooniloh suggested. Be sure you’re editing the correct copy of that file. There are multiple copies in other directories and you have to edit the one in the directory above.
Here’s a copy of my updated __init__.py file in case you want to check it against yours. (Changed to a .txt file since we can’t upload the .py file directly.)
I don’t recall if I had to restart the Plex server or not. May be worth a shot if you haven’t tried it.
It was also mentioned that the updated .py file could get overwritten by Plex. I have to restore the changes sometimes to get it working again. I hope some of this helps.
@wi11wright said:
It was also mentioned that the updated .py file could get overwritten by Plex. I have to restore the changes sometimes to get it working again. I hope some of this helps.
THANK YOU! I must have messed up when I edited it the first time. I did it again, restarted plex and I cant tell you how happy I was when the Batman: The Animated Series theme music started playing! Thanks very much for the help!
@Qlet said:
THANK YOU! I must have messed up when I edited it the first time. I did it again, restarted plex and I cant tell you how happy I was when the Batman: The Animated Series theme music started playing! Thanks very much for the help!
Bloody brilliant! - finally got this working.
For the life of me I can’t figure out why Plex and JRiver can’t just add DVD Ordering option the way Kodi does. The TV DB provides the data.
Thanks to those who contributed to the python plugin for this and for also figuring out how to get the tv show theme music working…
Awesome plugin!
Should note that the PlexThemeMusic.bundle is now located in the Plex program directory, under Resources\Plug-ins-4601e39 (as at 9.12.8).
just want to say I adore this plugin, initially only used it for firefly but as I’ve moved to ripping DVDs for 80s cartoons I’ve found ti to be invaluable.
Thanks for this plugin. I just cannot believe that after all these years we still have to hunt through forum posts looking for the most recent community-created version of this plugin just to get media matched correctly.
Not sure if anyone has had this issue; especially if you already have your Metadata…
Even after following all the “updated” instructions; grabbed latest bundle, the TV XML… all in correct folders. I was able to get the plugin “On/Active” (visible in web to “fix match”) BUT i kept getting “No Matches Found” for everything i would throw at the plugin. Even tried waiting as some noted it might be touchy or a timeout. In checking the log the plugin references a bunch of info at *.plexapp.com is that still “live”?? ( i don’t get too deep into customizing Plex just yet so not sure)
well… i noticed in logs a bunch of http://freebase.plexapp.com/tv/guid/xxxx calls that seemed to be just hanging. repeated attempts… i figured it must be these. I looked at the Python from the TVDB official bundle and found a difference between TVDB and TVDBDVD version… for the search (well, other differences too) I changed the GUID/Name search to match the official plugin location.
Changed: (in original DVDOrder plugin
TVDB_GUID_SEARCH = ‘http://freebase.plexapp.com/tv/guid/’
TVDB_QUICK_SEARCH = ‘http://freebase.plexapp.com/tv/names/’
To: (copied from TVDB official bundle)
TVDB_GUID_SEARCH = ‘http://meta.plex.tv/tv/guid/’
TVDB_QUICK_SEARCH = ‘http://meta.plex.tv/tv/names/’
TVDB_TITLE_SEARCH = ‘http://meta.plex.tv/tv/titles/’
This seems to be working now for me. i get results anyway. Once i picked a match TV listing, the metadata seemed to download and DVD Order match my files now. 
There is also a TVRAGE reference, that ties to additional code in the TVDBDVD plugin, also referencing plexus.com. I didn’t dig into if that impacts anything though as i think my plugin is working.
Define proxy for TV Rage
TVRAGE_SITE = ‘tvrage.com’
TVRAGE_PROXY = ‘tvrage.plexapp.com’
so not sure if anyone else has noticed this… or if something else might have thoughts. I know plexapp.com redirects to plex.tv. Did some hosting URLs get deprecated? (had plex for a bit of time but at same time had never really tried to customize anything, wasn’t really needed, until now)… my guess is that something with the backend of plex architecture has changed??? Maybe I am just the new guy to notice since if you are not searching for metadata it wouldn’t impact you?? (Or i am way off base and just got lucky)
BTW THANK YOU to all the previous forum members on this thread as while it took a little time going through the posts/pages, all the info was hear; even with some forum links from the old setup going off to dead ends.
Oh, and as this I think is my first post; “Hi”
The link in the first post to the most current version of the DVD Order agent seems to be broken. Anyone have an updated one?
@BrianLindner said:
Changed: (in original DVDOrder plugin
TVDB_GUID_SEARCH = ‘http://freebase.plexapp.com/tv/guid/’
TVDB_QUICK_SEARCH = ‘http://freebase.plexapp.com/tv/names/’To: (copied from TVDB official bundle)
TVDB_GUID_SEARCH = ‘http://meta.plex.tv/tv/guid/’
TVDB_QUICK_SEARCH = ‘http://meta.plex.tv/tv/names/’
TVDB_TITLE_SEARCH = ‘http://meta.plex.tv/tv/titles/’
This helped. thanks
@WraithTDK said:
The link in the first post to the most current version of the DVD Order agent seems to be broken. Anyone have an updated one?
The answer is below:
@wi11wright said:
For anyone trying to find this, here’s a link to the latest version I could find published by BigWheel . It’s buried several pages back and the old link aren’t working with the new forum software. I was able to get this working with Firefly but did not do any other testing.forums.plex.tv/discussion/comment/652345/#Comment_652345
Edit to add: I also had to apply the following fix detailed by jooniloh to get the theme music working.
This seems like SUCH an invaluable tool. Of course I have no idea how to use it, but with my entire collection being ripped from DVDs, this will be essential. Just need to figure any/all of it out first.
hi guys, sorry to sound like a noob, but I’ve been trying to get this working for over an hour now with no luck. I’ve downloaded the latest bundle folder and placed it into the plugin directory, but I don’t get the new agent options. any help???
Am I doing something wrong? When I click the link for the file it just opens up a blank tab and then nothing downloads. Help!
@chuckdrake@gmail.com said:
Am I doing something wrong? When I click the link for the file it just opens up a blank tab and then nothing downloads. Help!
Look just a few posts before yours.
https://forums.plex.tv/discussion/comment/1014312/#Comment_1014312
The original author apparently no longer visits here, community members have kept it going.
I’ve had this loaded and it’s worked flawlessly for months.
Now I can’t get it to work for Jake and the Neverland Pirates. All my software is on the latest version, Win 8.1, newest PMS, etc. I also checked TheTVDB to verify the info was in their database. Every time I match it up using the DVDOrder engine, I just get regular TVDB engine results.
The issue is, as with most kids shows, there are two episodes per “episode”, but TVDB treats them as individual episodes. DVDOrder was the compromise they came up with to appease plex users like myself who wanted their libraries to have correct data.
Any idea what I’m doing wrong?
Hi all, I’ve read through this discussion and searched other discussions, but have not found an answer to my question.
How can one add a new agent, specifically the DVD Order Agent, to a PMS running on a NAS like the WD EX2? I cannot figure out how to access the folders necessary to add the agent.
Thanks!
