Endless buffering when transcoding (hw); stream never starts

RaptorX · March 30, 2020, 7:35pm

Server Version#: 1.18.9.2578
Player Version#: 4.22.3 (Plex Web Chrome OSX)
Plex logs.txt (460.6 KB)

My Plex player is constantly buffering when transcoding (hw) and the stream never starts. What’s wrong with my configuration? I’m trying to transcode a 1080p HEVC 10-bit file to 1080p 8Mbps without any subtitle, but choosing other settings will result in the same thing.

I sure hope I didn’t pay for Plex Pass for nothing. The HW transcoding was the main reason for me.

ChuckPa · March 30, 2020, 8:58pm

Please verify DEBUG logging ON, VERBOSE logging OFF.

Now recreate the problem.
wait 30 seconds
Settings - Server - Troubleshooting - Download Logs

Attach the ZIP please.

RaptorX · March 30, 2020, 10:28pm

Plex Media Server Logs_2020-03-31_00-26-14.zip (3.5 MB)
Please see attachment.

ChuckPa · March 31, 2020, 12:01am

What I find in your logs: (Please turn VERBOSE off again? DEBUG logging is optimal and the default. VERBOSE actually loses information after 2 minutes of elapsed time).

J4105 CPU
33 Mbps HEVC
10 bit color input → 8 bit color output (transcoding forced)
8 channel audio input → 6 channel (5.1)
10 bit color hardware support verified
Subtitle burning is active.

Mar 31, 2020 00:24:47.564 [0x7faa099f0700] DEBUG - Request: [127.0.0.1:55566 (Loopback)] PUT /video/:/transcode/session/d7bvnmwj5esio5sbalp4m58o/3f0f8474-4624-46a0-89f9-64301e8c08a2/progress/streamDetail?index=18&id=0&codec=subrip&type=subtitle&language=eng

The J4105 CPU will never have enough CPU power to handle burning of subtitles in real time at this bitrate.

Video is being properly done in hardware
Audio conversion is being properly done in software.
Subtitles must be burned in software — this is where it falls short (No Intel - Vaapi support for subtitles in hardware yet). 2942 Passmarks. It’s a NAS processor. You need an i5/i7 class machine (passmark scale) to keep up with this.

Solutions here, which we all must cope with:

Make certain to not use DVDRIP, VOBSUB, or PGS subtitles
Use SRT, ASS, or SSA (text based) subtitles when available.
Allow the player to overlay them (never “Always Burn”).
Any subtitles which are permanently desired should be permanently burned into the video prior to giving to Plex to serve up.

RaptorX · March 31, 2020, 7:30am

How exactly do I do that? The only options that I can see for subtitles burning are Automatic, Only Image Formats and Always. It was set to Automatic by default. I’ve changed it to Only Image Formats, but I still get the same thing, even when choosing an audio track that doesn’t need transcoding. It doesn’t help either if, when playing back the video, I choose No Subtitles or and external SRT subtitle.

Plex Media Server Logs_2020-03-31_09-24-15.zip (3.5 MB)

ChuckPa · March 31, 2020, 3:11pm

To turn off VERBOSE logging is the inverse of how you turned it on.
I cannot work with VERBOSE logging.

Settings - Server - General - Show Advanced.

DEBUG logging Checked
VERBOSE logging Unchecked
SAVE changes.

Regarding unwanted subtitles in streams, I remove them with mkvtoolnix-gui / mkvmerge package. It remultiplexes the stream (does not re-encode the stream)

JuiceWSA · March 31, 2020, 3:34pm

Verbose is good - if reciting The Gettysburg Address.
Verbose is bad - when Chuck can’t see what your problem is.

RaptorX · March 31, 2020, 3:54pm

Those are the exact settings that are currently configured. And it was the same situation before I grabbed the logs too.

Now, to understand your workaround, you’re basically saying that I need to re-mux the movie including just the video & audio track(s), but without any subtitle track. I don’t understand why I have to do that since I am not using those subtitles at all. I am always using external SRT subtitles.

So, in this case, how can I disable the embedded subtitle burning when doing the transcode? If it cannot be done it’s a major flaw of the system and needs to be corrected ASAP. There was no mention anywhere of this limitation when you buy the Plex Pass. False advertising to say the least…

ChuckPa · March 31, 2020, 4:22pm

There is another aspect of this discussion.

Should PMS disqualify / disable subtitles on any CPU which doesn’t have the computational performance to burn subtitles?

Should Plex deny installation on some of these CPUs?

At present, Plex imposes no limitations. They do presume the user understands the equipment in his possession and, with a bit of additional information, understands the limitations imposed on Plex Media Server due to Intel / vaapi limitations.

RaptorX · March 31, 2020, 4:35pm

It’s very simple. Just leave the option to disable subtitle burning to the customer.
You don’t need to impose anything, because obviously you don’t know on what machine the PMS will be installed on.

Right now it seems like this is not available and I don’t understand why…

ChuckPa · March 31, 2020, 6:57pm

I am here to support what the Product, Marketing, and Engineering teams have decided to do.

I did request DEBUG, not VERBOSE, logs.

May I have them please or do you wish to pursue another avenue of resolution?

RaptorX · March 31, 2020, 7:23pm

Please see attached. I’ve also rechecked the settings. Can’t see anything to change.

Plex Media Server Logs_2020-03-31_21-19-40.zip (3.8 MB)

ChuckPa · March 31, 2020, 7:56pm

Thanks for those logs.

Here is the important segment. I will paste the block then show you what’s happening.

Mar 31, 2020 09:37:39.883 [0x7faa09702700] DEBUG - Codecs: testing hevc (decoder) with hwdevice vaapi
Mar 31, 2020 09:37:39.883 [0x7faa09702700] DEBUG - Codecs: hardware transcoding: testing API vaapi
Mar 31, 2020 09:37:39.884 [0x7faa09702700] DEBUG - Codecs: Testing with profile 'Main 10'
Mar 31, 2020 09:37:39.886 [0x7faa09702700] DEBUG - Codecs: 10-bit HEVC test succeeded
Mar 31, 2020 09:37:39.887 [0x7faa09702700] DEBUG - Scaled up video bitrate to 33322Kbps based on 4.500000x fudge factor.
Mar 31, 2020 09:37:39.887 [0x7faa09702700] DEBUG - Scaled maximum bitrate for resolution reduction to 14809Kbps.
Mar 31, 2020 09:37:39.887 [0x7faa09702700] DEBUG - MDE: Selected protocol http; container: mkv
Mar 31, 2020 09:37:39.887 [0x7faa09702700] DEBUG - MDE: analyzing media item 736
Mar 31, 2020 09:37:39.887 [0x7faa09702700] DEBUG - MDE: Avengers: Endgame (2019): Direct Play is disabled
Mar 31, 2020 09:37:39.887 [0x7faa09702700] DEBUG - MDE: Avengers: Endgame (2019): selected audio stream is not the first audio stream and direct play stream selection is not enabled
Mar 31, 2020 09:37:39.887 [0x7faa09702700] DEBUG - MDE: Avengers: Endgame (2019): no direct play video profile exists for http/mkv/hevc
Mar 31, 2020 09:37:39.887 [0x7faa09702700] DEBUG - MDE: Avengers: Endgame (2019): no direct play video profile exists for http/mkv/hevc/eac3
Mar 31, 2020 09:37:39.887 [0x7faa09702700] DEBUG - MDE: Avengers: Endgame (2019): selected sidecar subtitle stream cannot be direct played
Mar 31, 2020 09:37:39.887 [0x7faa09702700] DEBUG - MDE: Avengers: Endgame (2019): no direct play video profile exists for http/mkv/hevc/aac
Mar 31, 2020 09:37:39.887 [0x7faa09702700] DEBUG - MDE: Avengers: Endgame (2019): selected sidecar subtitle stream cannot be direct played
Mar 31, 2020 09:37:39.887 [0x7faa09702700] DEBUG - Avengers: Endgame - video.width limitation applies: 1920 > 1280
Mar 31, 2020 09:37:39.887 [0x7faa09702700] DEBUG - Avengers: Endgame - audio.channels limitation applies: 8 > 2
Mar 31, 2020 09:37:39.887 [0x7faa09702700] DEBUG - MDE: Avengers: Endgame (2019): Direct Streaming is disabled, so video stream will be transcoded
Mar 31, 2020 09:37:39.887 [0x7faa09702700] DEBUG - MDE: Avengers: Endgame (2019): no remuxable profile found, so video stream will be transcoded
Mar 31, 2020 09:37:39.887 [0x7faa09702700] DEBUG - MDE: Cannot direct stream video stream due to profile or setting limitations
Mar 31, 2020 09:37:39.887 [0x7faa09702700] DEBUG - Codecs: testing hevc (decoder) with hwdevice vaapi
Mar 31, 2020 09:37:39.887 [0x7faa09702700] DEBUG - Codecs: hardware transcoding: testing API vaapi
Mar 31, 2020 09:37:39.888 [0x7faa09702700] DEBUG - Codecs: Testing with profile 'Main 10'
Mar 31, 2020 09:37:39.890 [0x7faa09702700] DEBUG - Codecs: 10-bit HEVC test succeeded
Mar 31, 2020 09:37:39.891 [0x7faa09702700] DEBUG - Scaled up video bitrate to 33322Kbps based on 4.500000x fudge factor.
Mar 31, 2020 09:37:39.891 [0x7faa09702700] DEBUG - Scaled maximum bitrate for resolution reduction to 14809Kbps.
Mar 31, 2020 09:37:39.891 [0x7faa09702700] DEBUG - MDE: Avengers: Endgame (2019): selected media 0 / 736
Mar 31, 2020 09:37:39.891 [0x7faa09702700] DEBUG - Streaming Resource: Session 0x7faa20a381d0:ljin2q9u23o1h8wzgk7sofhz changed transcode slot usage to used.  Used slots is now 1
Mar 31, 2020 09:37:39.891 [0x7faa09702700] DEBUG - Streaming Resource: Reached Decision id=687 codes=(General=1001,Direct play not available; Conversion OK. Direct Play=3000,App cannot direct play this item. Direct play is disabled. Transcode=1001,Direct play not available; Conversion OK.) media=(id=736 part=(id=767 decision=transcode container=mkv protocol=http streams=(Video=(id=853 decision=transcode bitrate=3659 encoder=h264_vaapi width=1280 height=536) Audio=(id=855 decision=copy channels=2 rate=48000) Subtitle=(id=977 decision=transcode bitrate=2147483647 encoder=ass languageCode=rum location=embedded))))
Mar 31, 2020 09:37:39.894 [0x7faa833aa700] DEBUG - Completed: [192.168.188.25:51426] 200 GET /video/:/transcode/universal/decision?hasMDE=1&path=%2Flibrary%2Fmetadata%2F687&mediaIndex=0&partIndex=0&protocol=http&fastSeek=1&directPlay=0&directStream=1&subtitleSize=100&audioBoost=100&location=lan&maxVideoBitrate=4000&addDebugOverlay=0&autoAdjustQuality=0&directStreamAudio=1&session=ld1p81e6sdhdekbt8lhl9l10&offset=2&subtitles=auto&copyts=1&Accept-Language=en (4 live) TLS GZIP 38ms 7534 bytes (pipelined: 111)
Mar 31, 2020 09:37:40.510 [0x7faa8303b700] DEBUG - Auth: authenticated user 1 as cturcin@yahoo.com
Mar 31, 2020 09:37:40.510 [0x7faa083c9700] DEBUG - Request: [192.168.188.25:51636 (Subnet)] GET /video/:/transcode/universal/start?hasMDE=1&path=%2Flibrary%2Fmetadata%2F687&mediaIndex=0&partIndex=0&protocol=http&fastSeek=1&directPlay=0&directStream=1&subtitleSize=100&audioBoost=100&location=lan&maxVideoBitrate=4000&addDebugOverlay=0&autoAdjustQuality=0&directStreamAudio=1&session=ld1p81e6sdhdekbt8lhl9l10&offset=2&subtitles=auto&copyts=1&Accept-Language=en (5 live) TLS Signed-in Token (cturcin@yahoo.com) (range: bytes=0-) 
Mar 31, 2020 09:37:40.510 [0x7faa083c9700] DEBUG - Found session GUID of ld1p81e6sdhdekbt8lhl9l10 in session start.
Mar 31, 2020 09:37:40.510 [0x7faa083c9700] DEBUG - TranscodeUniversalRequest: using profile Plex Desktop
Mar 31, 2020 09:37:40.510 [0x7faa083c9700] DEBUG - Downloading document http://127.0.0.1:32400/library/metadata/687?checkFiles=1&includeBandwidths=1&offset=2&X-Plex-Incomplete-Segments=1&X-Plex-Session-Identifier=ljin2q9u23o1h8wzgk7sofhz
Mar 31, 2020 09:37:40.510 [0x7faa083c9700] DEBUG - Auth: authenticated user 1 as cturcin@yahoo.com
Mar 31, 2020 09:37:40.522 [0x7faa083c9700] DEBUG - It took 10.000000 ms to retrieve 174 items.
Mar 31, 2020 09:37:40.524 [0x7faa083c9700] DEBUG - Audio Stream: 855, Subtitle Stream: 977
Mar 31, 2020 09:37:40.527 [0x7faa083c9700] DEBUG - Cleaning directory for session ld1p81e6sdhdekbt8lhl9l10 ()
Mar 31, 2020 09:37:40.528 [0x7faa083c9700] DEBUG - Starting a transcode session ld1p81e6sdhdekbt8lhl9l10 at offset -1.0 (state=3)
Mar 31, 2020 09:37:40.528 [0x7faa083c9700] DEBUG - TPU: hardware transcoding: using hardware decode accelerator vaapi
Mar 31, 2020 09:37:40.528 [0x7faa083c9700] DEBUG - [Universal] Using local file path instead of URL: /share/CACHEDEV1_DATA/Plex Media Library/Movies/Avengers.Endgame.2019.1080p.UHD.BluRay.DDP7.1.HDR.x265-Geek/Avengers.Endgame.2019.1080p.UHD.BluRay.DDP7.1.HDR.x265-Geek.mkv
Mar 31, 2020 09:37:40.529 [0x7faa083c9700] DEBUG - HTTP requesting GET http://127.0.0.1:32400/library/streams/977?X-Plex-Token=xxxxxxxxxxxxxxxxxxxx
Mar 31, 2020 09:37:40.529 [0x7faa09702700] DEBUG - Request: [127.0.0.1:42786 (Loopback)] GET /library/streams/977 (6 live) GZIP Signed-in Token (cturcin@yahoo.com)
Mar 31, 2020 09:37:40.534 [0x7faa09702700] DEBUG - Content-Length of /share/CACHEDEV1_DATA/Plex Media Library/Movies/Avengers.Endgame.2019.1080p.UHD.BluRay.DDP7.1.HDR.x265-Geek/Avengers.Endgame.2019.1080p.UHD.BluRay.DDP7.1.HDR.x265-Geek.ro.srt is 142479 (of total: 142479).
Mar 31, 2020 09:37:40.535 [0x7faa8303b700] DEBUG - Completed: [127.0.0.1:42786] 200 GET /library/streams/977 (6 live) GZIP 5ms 142479 bytes
Mar 31, 2020 09:37:40.535 [0x7faa083c9700] DEBUG - HTTP 200 response from GET http://127.0.0.1:32400/library/streams/977?X-Plex-Token=xxxxxxxxxxxxxxxxxxxx
Mar 31, 2020 09:37:40.535 [0x7faa083c9700] DEBUG - Detected character set of UTF-8.
Mar 31, 2020 09:37:40.544 [0x7faa083c9700] DEBUG - Downloaded stream from [http://127.0.0.1:32400/library/streams/977?X-Plex-Token=xxxxxxxxxxxxxxxxxxxx] (codec: srt) to temporary file [/share/CACHEDEV1_DATA/.qpkg/PlexMediaServer/Library/Plex Media Server/Cache/Transcode/Sessions/plex-transcode-ld1p81e6sdhdekbt8lhl9l10-d8b8c47d-3830-48eb-b971-200f5f7b1b72/temp-0.srt]
Mar 31, 2020 09:37:40.544 [0x7faa083c9700] DEBUG - TPU: hardware transcoding: zero-copy support present
Mar 31, 2020 09:37:40.544 [0x7faa083c9700] DEBUG - TPU: hardware transcoding: using zero-copy transcoding
Mar 31, 2020 09:37:40.545 [0x7faa083c9700] DEBUG - Codecs: hardware transcoding: testing API vaapi
Mar 31, 2020 09:37:40.546 [0x7faa083c9700] DEBUG - TPU: hardware transcoding: final decoder: vaapi, final encoder: vaapi
Mar 31, 2020 09:37:40.546 [0x7faa083c9700] DEBUG - Job running: EAE_ROOT='/share/CACHEDEV1_DATA/.qpkg/PlexMediaServer/Library/tmp/pms-219656f0-9fb0-4632-a867-e2ab36c0c220/EasyAudioEncoder' FFMPEG_EXTERNAL_LIBS='/share/CACHEDEV1_DATA/.qpkg/PlexMediaServer/Library/Plex\ Media\ Server/Codecs/99c90e0-3084-linux-x86_64/' XDG_CACHE_HOME='/share/CACHEDEV1_DATA/.qpkg/PlexMediaServer/Library/Plex Media Server/Cache' XDG_DATA_HOME='/share/CACHEDEV1_DATA/.qpkg/PlexMediaServer/Resources' X_PLEX_TOKEN='xxxxxxxxxxxxxxxxxxxx' '/share/CACHEDEV1_DATA/.qpkg/PlexMediaServer/Plex Transcoder' '-codec:0' 'hevc' '-hwaccel:0' 'vaapi' '-hwaccel_fallback_threshold:0' '10' '-hwaccel_output_format:0' 'vaapi' '-ss' '2' '-analyzeduration' '20000000' '-probesize' '20000000' '-i' '/share/CACHEDEV1_DATA/Plex Media Library/Movies/Avengers.Endgame.2019.1080p.UHD.BluRay.DDP7.1.HDR.x265-Geek/Avengers.Endgame.2019.1080p.UHD.BluRay.DDP7.1.HDR.x265-Geek.mkv' '-ss' '2' '-analyzeduration' '20000000' '-probesize' '20000000' '-i' '/share/CACHEDEV1_DATA/.qpkg/PlexMediaServer/Library/Plex Media Server/Cache/Transcode/Sessions/plex-transcode-ld1p81e6sdhdekbt8lhl9l10-d8b8c47d-3830-48eb-b971-200f5f7b1b72/temp-0.srt' '-filter_complex' '[0:0]hwupload[0];[0]scale_vaapi=w=1280:h=536:format=nv12[1];[1]hwupload[2]' '-map' '[2]' '-codec:0' 'h264_vaapi' '-b:0' '2744k' '-maxrate:0' '3659k' '-bufsize:0' '7318k' '-r:0' '23.975999999999999' '-map' '0:2' '-metadata:s:1' 'language=eng' '-codec:1' 'copy' '-copypriorss:1' '0' '-map' '1:s:0' '-metadata:s:2' 'language=rum' '-codec:2' 'ass' '-map' '0:t?' '-codec:t' 'copy' '-f' 'segment' '-segment_format' 'matroska' '-segment_format_options' 'live=1' '-segment_time' '1' '-segment_header_filename' 'header' '-segment_start_number' '0' '-segment_list' 'http://127.0.0.1:32400/video/:/transcode/session/ld1p81e6sdhdekbt8lhl9l10/d8b8c47d-3830-48eb-b971-200f5f7b1b72/seglist?X-Plex-Http-Pipeline=infinite' '-segment_list_type' 'csv' '-segment_list_unfinished' '1' '-segment_list_size' '5' '-segment_list_separate_stream_times' '1' '-avoid_negative_ts' 'disabled' '-map_metadata:g' '-1' '-map_metadata:c' '-1' '-map_chapters' '-1' 'chunk-%05d' '-start_at_zero' '-copyts' '-y' '-init_hw_device' 'vaapi=vaapi:' '-hwaccel_device' 'vaapi' '-filter_hw_device' 'vaapi' '-nostats' '-loglevel' 'quiet' '-loglevel_plex' 'error' '-progressurl' 'http://127.0.0.1:32400/video/:/transcode/session/ld1p81e6sdhdekbt8lhl9l10/d8b8c47d-3830-48eb-b971-200f5f7b1b72/progress'
Mar 31, 2020 09:37:40.547 [0x7faa083c9700] DEBUG - Jobs: Starting child process with pid 25440
Mar 31, 2020 09:37:40.551 [0x7faa09702700] DEBUG - Request: [127.0.0.1:42788 (Loopback)] PUT /video/:/transcode/session/ld1p81e6sdhdekbt8lhl9l10/d8b8c47d-3830-48eb-b971-200f5f7b1b72/progress?status=startup (6 live) Signed-in Token (cturcin@yahoo.com) (range: bytes=0-) 
Mar 31, 2020 09:37:40.551 [0x7faa8303b700] DEBUG - Completed: [127.0.0.1:42788] 204 PUT /video/:/transcode/session/ld1p81e6sdhdekbt8lhl9l10/d8b8c47d-3830-48eb-b971-200f5f7b1b72/progress?status=startup (6 live) 0ms 203 bytes (pipelined: 1) (range: bytes=0-) 
Mar 31, 2020 09:37:40.565 [0x7faa09702700] DEBUG - Request: [127.0.0.1:42788 (Loopback)] PUT /video/:/transcode/session/ld1p81e6sdhdekbt8lhl9l10/d8b8c47d-3830-48eb-b971-200f5f7b1b72/progress?status=startup (6 live) Signed-in Token (cturcin@yahoo.com) (range: bytes=0-) 
Mar 31, 2020 09:37:40.565 [0x7faa8303b700] DEBUG - Completed: [127.0.0.1:42788] 204 PUT /video/:/transcode/session/ld1p81e6sdhdekbt8lhl9l10/d8b8c47d-3830-48eb-b971-200f5f7b1b72/progress?status=startup (6 live) 0ms 203 bytes (pipelined: 2) (range: bytes=0-) 
Mar 31, 2020 09:37:40.566 [0x7faa09702700] DEBUG - Request: [127.0.0.1:42788 (Loopback)] PUT /video/:/transcode/session/ld1p81e6sdhdekbt8lhl9l10/d8b8c47d-3830-48eb-b971-200f5f7b1b72/progress?status=opening (6 live) Signed-in Token (cturcin@yahoo.com) (range: bytes=0-) 
Mar 31, 2020 09:37:40.566 [0x7faa833aa700] DEBUG - Completed: [127.0.0.1:42788] 204 PUT /video/:/transcode/session/ld1p81e6sdhdekbt8lhl9l10/d8b8c47d-3830-48eb-b971-200f5f7b1b72/progress?status=opening (6 live) 0ms 203 bytes (pipelined: 3) (range: bytes=0-) 
Mar 31, 2020 09:37:40.568 [0x7faa09702700] DEBUG - Request: [127.0.0.1:42788 (Loopback)] PUT /video/:/transcode/session/ld1p81e6sdhdekbt8lhl9l10/d8b8c47d-3830-48eb-b971-200f5f7b1b72/progress?status=opened (6 live) Signed-in Token (cturcin@yahoo.com) (range: bytes=0-) 
Mar 31, 2020 09:37:40.568 [0x7faa8303b700] DEBUG - Completed: [127.0.0.1:42788] 204 PUT /video/:/transcode/session/ld1p81e6sdhdekbt8lhl9l10/d8b8c47d-3830-48eb-b971-200f5f7b1b72/progress?status=opened (6 live) 0ms 203 bytes (pipelined: 4) (range: bytes=0-) 
Mar 31, 2020 09:37:40.568 [0x7faa09702700] DEBUG - Request: [127.0.0.1:42788 (Loopback)] PUT /video/:/transcode/session/ld1p81e6sdhdekbt8lhl9l10/d8b8c47d-3830-48eb-b971-200f5f7b1b72/progress/stream?index=0&id=0&codec=hevc&type=video (6 live) Signed-in Token (cturcin@yahoo.com) (range: bytes=0-) 
Mar 31, 2020 09:37:40.568 [0x7faa8303b700] DEBUG - Completed: [127.0.0.1:42788] 200 PUT /video/:/transcode/session/ld1p81e6sdhdekbt8lhl9l10/d8b8c47d-3830-48eb-b971-200f5f7b1b72/progress/stream?index=0&id=0&codec=hevc&type=video (6 live) 0ms 195 bytes (pipelined: 5) (range: bytes=0-) 
Mar 31, 2020 09:37:40.568 [0x7faa09702700] DEBUG - Request: [127.0.0.1:42788 (Loopback)] PUT /video/:/transcode/session/ld1p81e6sdhdekbt8lhl9l10/d8b8c47d-3830-48eb-b971-200f5f7b1b72/progress/stream?index=1&id=0&codec=eac3&type=audio (6 live) Signed-in Token (cturcin@yahoo.com) (range: bytes=0-) 
Mar 31, 2020 09:37:40.568 [0x7faa8303b700] DEBUG - Completed: [127.0.0.1:42788] 200 PUT /video/:/transcode/session/ld1p81e6sdhdekbt8lhl9l10/d8b8c47d-3830-48eb-b971-200f5f7b1b72/progress/stream?index=1&id=0&codec=eac3&type=audio (6 live) 0ms 195 bytes (pipelined: 6) (range: bytes=0-) 
Mar 31, 2020 09:37:40.572 [0x7faa09702700] DEBUG - Request: [127.0.0.1:42788 (Loopback)] PUT /video/:/transcode/session/ld1p81e6sdhdekbt8lhl9l10/d8b8c47d-3830-48eb-b971-200f5f7b1b72/progress/stream?index=2&id=0&codec=aac&type=audio&profile=LC (6 live) Signed-in Token (cturcin@yahoo.com) (range: bytes=0-) 
Mar 31, 2020 09:37:40.572 [0x7faa833aa700] DEBUG - Completed: [127.0.0.1:42788] 200 PUT /video/:/transcode/session/ld1p81e6sdhdekbt8lhl9l10/d8b8c47d-3830-48eb-b971-200f5f7b1b72/progress/stream?index=2&id=0&codec=aac&type=audio&profile=LC (6 live) 0ms 195 bytes (pipelined: 7) (range: bytes=0-) 
Mar 31, 2020 09:37:40.572 [0x7faa09702700] DEBUG - Request: [127.0.0.1:42788 (Loopback)] PUT /video/:/transcode/session/ld1p81e6sdhdekbt8lhl9l10/d8b8c47d-3830-48eb-b971-200f5f7b1b72/progress/streamDetail?index=0&id=0&codec=hevc&type=video&profile=Main%2010&width=1920&height=804&interlaced=0&level=150&frameRate=23.976&disp_default=1 (6 live) Signed-in Token (cturcin@yahoo.com) (range: bytes=0-) 
Mar 31, 2020 09:37:40.572 [0x7faa8303b700] DEBUG - Completed: [127.0.0.1:42788] 200 PUT /video/:/transcode/session/ld1p81e6sdhdekbt8lhl9l10/d8b8c47d-3830-48eb-b971-200f5f7b1b72/progress/streamDetail?index=0&id=0&codec=hevc&type=video&profile=Main%2010&width=1920&height=804&interlaced=0&level=150&frameRate=23.976&disp_default=1 (6 live) 0ms 195 bytes (pipelined: 8) (range: bytes=0-) 
Mar 31, 2020 09:37:40.573 [0x7faa09702700] DEBUG - Request: [127.0.0.1:42788 (Loopback)] PUT /video/:/transcode/session/ld1p81e6sdhdekbt8lhl9l10/d8b8c47d-3830-48eb-b971-200f5f7b1b72/progress/streamDetail?index=1&id=0&codec=eac3&type=audio&language=eng&channels=8&layout=7.1&sampleRate=48000&disp_default=1 (6 live) Signed-in Token (cturcin@yahoo.com) (range: bytes=0-) 
Mar 31, 2020 09:37:40.573 [0x7faa8303b700] DEBUG - Completed: [127.0.0.1:42788] 200 PUT /video/:/transcode/session/ld1p81e6sdhdekbt8lhl9l10/d8b8c47d-3830-48eb-b971-200f5f7b1b72/progress/streamDetail?index=1&id=0&codec=eac3&type=audio&language=eng&channels=8&layout=7.1&sampleRate=48000&disp_default=1 (6 live) 0ms 195 bytes (pipelined: 9) (range: bytes=0-) 
Mar 31, 2020 09:37:40.573 [0x7faa09702700] DEBUG - Request: [127.0.0.1:42788 (Loopback)] PUT /video/:/transcode/session/ld1p81e6sdhdekbt8lhl9l10/d8b8c47d-3830-48eb-b971-200f5f7b1b72/progress/streamDetail?index=2&id=0&codec=aac&type=audio&profile=LC&language=eng&channels=2&layout=2%20channels&sampleRate=48000 (6 live) Signed-in Token (cturcin@yahoo.com) (range: bytes=0-) 
Mar 31, 2020 09:37:40.573 [0x7faa8303b700] DEBUG - Completed: [127.0.0.1:42788] 200 PUT /video/:/transcode/session/ld1p81e6sdhdekbt8lhl9l10/d8b8c47d-3830-48eb-b971-200f5f7b1b72/progress/streamDetail?index=2&id=0&codec=aac&type=audio&profile=LC&language=eng&channels=2&layout=2%20channels&sampleRate=48000 (6 live) 0ms 195 bytes (pipelined: 10) (range: bytes=0-) 
Mar 31, 2020 09:37:40.573 [0x7faa09702700] DEBUG - Request: [127.0.0.1:42788 (Loopback)] PUT /video/:/transcode/session/ld1p81e6sdhdekbt8lhl9l10/d8b8c47d-3830-48eb-b971-200f5f7b1b72/progress/streamDetail?index=3&id=0&codec=subrip&type=subtitle&language=eng (6 live) Signed-in Token (cturcin@yahoo.com) (range: bytes=0-) 
Mar 31, 2020 09:37:40.573 [0x7faa8303b700] DEBUG - Completed: [127.0.0.1:42788] 200 PUT /video/:/transcode/session/ld1p81e6sdhdekbt8lhl9l10/d8b8c47d-3830-48eb-b971-200f5f7b1b72/progress/streamDetail?index=3&id=0&codec=subrip&type=subtitle&language=eng (6 live) 0ms 195 bytes (pipelined: 11) (range: bytes=0-) 
Mar 31, 2020 09:37:40.573 [0x7faa09702700] DEBUG - Request: [127.0.0.1:42788 (Loopback)] PUT /video/:/transcode/session/ld1p81e6sdhdekbt8lhl9l10/d8b8c47d-3830-48eb-b971-200f5f7b1b72/progress/streamDetail?index=4&id=0&codec=subrip&type=subtitle&language=eng (6 live) Signed-in Token (cturcin@yahoo.com) (range: bytes=0-) 
Mar 31, 2020 09:37:40.574 [0x7faa8303b700] DEBUG - Completed: [127.0.0.1:42788] 200 PUT /video/:/transcode/session/ld1p81e6sdhdekbt8lhl9l10/d8b8c47d-3830-48eb-b971-200f5f7b1b72/progress/streamDetail?index=4&id=0&codec=subrip&type=subtitle&language=eng (6 live) 0ms 195 bytes (pipelined: 12) (range: bytes=0-) 
Mar 31, 2020 09:37:40.574 [0x7faa09702700] DEBUG - Request: [127.0.0.1:42788 (Loopback)] PUT /video/:/transcode/session/ld1p81e6sdhdekbt8lhl9l10/d8b8c47d-3830-48eb-b971-200f5f7b1b72/progress/streamDetail?index=5&id=0&codec=subrip&type=subtitle&language=chi (6 live) Signed-in Token (cturcin@yahoo.com) (range: bytes=0-) 
Mar 31, 2020 09:37:40.574 [0x7faa8303b700] DEBUG - Completed: [127.0.0.1:42788] 200 PUT /video/:/transcode/session/ld1p81e6sdhdekbt8lhl9l10/d8b8c47d-3830-48eb-b971-200f5f7b1b72/progress/streamDetail?index=5&id=0&codec=subrip&type=subtitle&language=chi (6 live) 0ms 195 bytes (pipelined: 13) (range: bytes=0-) 
Mar 31, 2020 09:37:40.574 [0x7faa09702700] DEBUG - Request: [127.0.0.1:42788 (Loopback)] PUT /video/:/transcode/session/ld1p81e6sdhdekbt8lhl9l10/d8b8c47d-3830-48eb-b971-200f5f7b1b72/progress/streamDetail?index=6&id=0&codec=subrip&type=subtitle&language=chi (6 live) Signed-in Token (cturcin@yahoo.com) (range: bytes=0-) 
Mar 31, 2020 09:37:40.574 [0x7faa8303b700] DEBUG - Completed: [127.0.0.1:42788] 200 PUT /video/:/transcode/session/ld1p81e6sdhdekbt8lhl9l10/d8b8c47d-3830-48eb-b971-200f5f7b1b72/progress/streamDetail?index=6&id=0&codec=subrip&type=subtitle&language=chi (6 live) 0ms 195 bytes (pipelined: 14) (range: bytes=0-) 
Mar 31, 2020 09:37:40.574 [0x7faa09702700] DEBUG - Request: [127.0.0.1:42788 (Loopback)] PUT /video/:/transcode/session/ld1p81e6sdhdekbt8lhl9l10/d8b8c47d-3830-48eb-b971-200f5f7b1b72/progress/streamDetail?index=7&id=0&codec=ass&type=subtitle&language=chi (6 live) Signed-in Token (cturcin@yahoo.com) (range: bytes=0-) 
Mar 31, 2020 09:37:40.574 [0x7faa8303b700] DEBUG - Completed: [127.0.0.1:42788] 200 PUT /video/:/transcode/session/ld1p81e6sdhdekbt8lhl9l10/d8b8c47d-3830-48eb-b971-200f5f7b1b72/progress/streamDetail?index=7&id=0&codec=ass&type=subtitle&language=chi (6 live) 0ms 195 bytes (pipelined: 15) (range: bytes=0-) 
Mar 31, 2020 09:37:40.575 [0x7faa09702700] DEBUG - Request: [127.0.0.1:42788 (Loopback)] PUT /video/:/transcode/session/ld1p81e6sdhdekbt8lhl9l10/d8b8c47d-3830-48eb-b971-200f5f7b1b72/progress/streamDetail?index=8&id=0&codec=ass&type=subtitle&language=chi (6 live) Signed-in Token (cturcin@yahoo.com) (range: bytes=0-) 
Mar 31, 2020 09:37:40.575 [0x7faa8303b700] DEBUG - Completed: [127.0.0.1:42788] 200 PUT /video/:/transcode/session/ld1p81e6sdhdekbt8lhl9l10/d8b8c47d-3830-48eb-b971-200f5f7b1b72/progress/streamDetail?index=8&id=0&codec=ass&type=subtitle&language=chi (6 live) 0ms 195 bytes (pipelined: 16) (range: bytes=0-) 
Mar 31, 2020 09:37:40.575 [0x7faa09702700] DEBUG - Request: [127.0.0.1:42788 (Loopback)] PUT /video/:/transcode/session/ld1p81e6sdhdekbt8lhl9l10/d8b8c47d-3830-48eb-b971-200f5f7b1b72/progress/streamDetail?index=9&id=0&codec=ass&type=subtitle&language=chi (6 live) Signed-in Token (cturcin@yahoo.com) (range: bytes=0-) 
Mar 31, 2020 09:37:40.575 [0x7faa8303b700] DEBUG - Completed: [127.0.0.1:42788] 200 PUT /video/:/transcode/session/ld1p81e6sdhdekbt8lhl9l10/d8b8c47d-3830-48eb-b971-200f5f7b1b72/progress/streamDetail?index=9&id=0&codec=ass&type=subtitle&language=chi (6 live) 0ms 195 bytes (pipelined: 17) (range: bytes=0-) 
Mar 31, 2020 09:37:40.575 [0x7faa09702700] DEBUG - Request: [127.0.0.1:42788 (Loopback)] PUT /video/:/transcode/session/ld1p81e6sdhdekbt8lhl9l10/d8b8c47d-3830-48eb-b971-200f5f7b1b72/progress/streamDetail?index=10&id=0&codec=ass&type=subtitle&language=chi (6 live) Signed-in Token (cturcin@yahoo.com) (range: bytes=0-) 
Mar 31, 2020 09:37:40.575 [0x7faa8303b700] DEBUG - Completed: [127.0.0.1:42788] 200 PUT /video/:/transcode/session/ld1p81e6sdhdekbt8lhl9l10/d8b8c47d-3830-48eb-b971-200f5f7b1b72/progress/streamDetail?index=10&id=0&codec=ass&type=subtitle&language=chi (6 live) 0ms 195 bytes (pipelined: 18) (range: bytes=0-) 
Mar 31, 2020 09:37:40.575 [0x7faa09702700] DEBUG - Request: [127.0.0.1:42788 (Loopback)] PUT /video/:/transcode/session/ld1p81e6sdhdekbt8lhl9l10/d8b8c47d-3830-48eb-b971-200f5f7b1b72/progress/streamDetail?index=11&id=0&codec=subrip&type=subtitle&language=fre (6 live) Signed-in Token (cturcin@yahoo.com) (range: bytes=0-) 
Mar 31, 2020 09:37:40.576 [0x7faa8303b700] DEBUG - Completed: [127.0.0.1:42788] 200 PUT /video/:/transcode/session/ld1p81e6sdhdekbt8lhl9l10/d8b8c47d-3830-48eb-b971-200f5f7b1b72/progress/streamDetail?index=11&id=0&codec=subrip&type=subtitle&language=fre (6 live) 0ms 195 bytes (pipelined: 19) (range: bytes=0-) 
Mar 31, 2020 09:37:40.576 [0x7faa09702700] DEBUG - Request: [127.0.0.1:42788 (Loopback)] PUT /video/:/transcode/session/ld1p81e6sdhdekbt8lhl9l10/d8b8c47d-3830-48eb-b971-200f5f7b1b72/progress/streamDetail?index=12&id=0&codec=subrip&type=subtitle&language=spa (6 live) Signed-in Token (cturcin@yahoo.com) (range: bytes=0-) 
Mar 31, 2020 09:37:40.576 [0x7faa8303b700] DEBUG - Completed: [127.0.0.1:42788] 200 PUT /video/:/transcode/session/ld1p81e6sdhdekbt8lhl9l10/d8b8c47d-3830-48eb-b971-200f5f7b1b72/progress/streamDetail?index=12&id=0&codec=subrip&type=subtitle&language=spa (6 live) 0ms 195 bytes (pipelined: 20) (range: bytes=0-) 
Mar 31, 2020 09:37:40.576 [0x7faa09702700] DEBUG - Request: [127.0.0.1:42788 (Loopback)] PUT /video/:/transcode/session/ld1p81e6sdhdekbt8lhl9l10/d8b8c47d-3830-48eb-b971-200f5f7b1b72/progress/streamDetail?index=13&id=0&codec=subrip&type=subtitle&language=rus (6 live) Signed-in Token (cturcin@yahoo.com) (range: bytes=0-) 
Mar 31, 2020 09:37:40.576 [0x7faa8303b700] DEBUG - Completed: [127.0.0.1:42788] 200 PUT /video/:/transcode/session/ld1p81e6sdhdekbt8lhl9l10/d8b8c47d-3830-48eb-b971-200f5f7b1b72/progress/streamDetail?index=13&id=0&codec=subrip&type=subtitle&language=rus (6 live) 0ms 195 bytes (pipelined: 21) (range: bytes=0-) 
Mar 31, 2020 09:37:40.576 [0x7faa09702700] DEBUG - Request: [127.0.0.1:42788 (Loopback)] PUT /video/:/transcode/session/ld1p81e6sdhdekbt8lhl9l10/d8b8c47d-3830-48eb-b971-200f5f7b1b72/progress/streamDetail?index=14&id=0&codec=subrip&type=subtitle&language=rus (6 live) Signed-in Token (cturcin@yahoo.com) (range: bytes=0-) 
Mar 31, 2020 09:37:40.576 [0x7faa8303b700] DEBUG - Completed: [127.0.0.1:42788] 200 PUT /video/:/transcode/session/ld1p81e6sdhdekbt8lhl9l10/d8b8c47d-3830-48eb-b971-200f5f7b1b72/progress/streamDetail?index=14&id=0&codec=subrip&type=subtitle&language=rus (6 live) 0ms 195 bytes (pipelined: 22) (range: bytes=0-) 
Mar 31, 2020 09:37:40.576 [0x7faa09702700] DEBUG - Request: [127.0.0.1:42788 (Loopback)] PUT /video/:/transcode/session/ld1p81e6sdhdekbt8lhl9l10/d8b8c47d-3830-48eb-b971-200f5f7b1b72/progress/streamDetail?index=15&id=0&codec=subrip&type=subtitle&language=ind (6 live) Signed-in Token (cturcin@yahoo.com) (range: bytes=0-) 
Mar 31, 2020 09:37:40.577 [0x7faa8303b700] DEBUG - Completed: [127.0.0.1:42788] 200 PUT /video/:/transcode/session/ld1p81e6sdhdekbt8lhl9l10/d8b8c47d-3830-48eb-b971-200f5f7b1b72/progress/streamDetail?index=15&id=0&codec=subrip&type=subtitle&language=ind (6 live) 0ms 195 bytes (pipelined: 23) (range: bytes=0-) 
Mar 31, 2020 09:37:40.577 [0x7faa09702700] DEBUG - Request: [127.0.0.1:42788 (Loopback)] PUT /video/:/transcode/session/ld1p81e6sdhdekbt8lhl9l10/d8b8c47d-3830-48eb-b971-200f5f7b1b72/progress/streamDetail?index=16&id=0&codec=subrip&type=subtitle&language=tha (6 live) Signed-in Token (cturcin@yahoo.com) (range: bytes=0-) 
Mar 31, 2020 09:37:40.577 [0x7faa8303b700] DEBUG - Completed: [127.0.0.1:42788] 200 PUT /video/:/transcode/session/ld1p81e6sdhdekbt8lhl9l10/d8b8c47d-3830-48eb-b971-200f5f7b1b72/progress/streamDetail?index=16&id=0&codec=subrip&type=subtitle&language=tha (6 live) 0ms 195 bytes (pipelined: 24) (range: bytes=0-) 
Mar 31, 2020 09:37:40.577 [0x7faa09702700] DEBUG - Request: [127.0.0.1:42788 (Loopback)] PUT /video/:/transcode/session/ld1p81e6sdhdekbt8lhl9l10/d8b8c47d-3830-48eb-b971-200f5f7b1b72/progress/streamDetail?index=17&id=0&codec=subrip&type=subtitle&language=eng (6 live) Signed-in Token (cturcin@yahoo.com) (range: bytes=0-) 
Mar 31, 2020 09:37:40.577 [0x7faa8303b700] DEBUG - Completed: [127.0.0.1:42788] 200 PUT /video/:/transcode/session/ld1p81e6sdhdekbt8lhl9l10/d8b8c47d-3830-48eb-b971-200f5f7b1b72/progress/streamDetail?index=17&id=0&codec=subrip&type=subtitle&language=eng (6 live) 0ms 195 bytes (pipelined: 25) (range: bytes=0-) 
Mar 31, 2020 09:37:40.577 [0x7faa09702700] DEBUG - Request: [127.0.0.1:42788 (Loopback)] PUT /video/:/transcode/session/ld1p81e6sdhdekbt8lhl9l10/d8b8c47d-3830-48eb-b971-200f5f7b1b72/progress/streamDetail?index=18&id=0&codec=subrip&type=subtitle&language=eng (6 live) Signed-in Token (cturcin@yahoo.com) (range: bytes=0-) 
Mar 31, 2020 09:37:40.577 [0x7faa8303b700] DEBUG - Completed: [127.0.0.1:42788] 200 PUT /video/:/transcode/session/ld1p81e6sdhdekbt8lhl9l10/d8b8c47d-3830-48eb-b971-200f5f7b1b72/progress/streamDetail?index=18&id=0&codec=subrip&type=subtitle&language=eng (6 live) 0ms 195 bytes (pipelined: 26) (range: bytes=0-) 
Mar 31, 2020 09:37:40.578 [0x7faa09702700] DEBUG - Request: [127.0.0.1:42788 (Loopback)] PUT /video/:/transcode/session/ld1p81e6sdhdekbt8lhl9l10/d8b8c47d-3830-48eb-b971-200f5f7b1b72/progress/streamDetail?index=19&id=0&codec=subrip&type=subtitle&language=fre (6 live) Signed-in Token (cturcin@yahoo.com) (range: bytes=0-) 
Mar 31, 2020 09:37:40.578 [0x7faa8303b700] DEBUG - Completed: [127.0.0.1:42788] 200 PUT /video/:/transcode/session/ld1p81e6sdhdekbt8lhl9l10/d8b8c47d-3830-48eb-b971-200f5f7b1b72/progress/streamDetail?index=19&id=0&codec=subrip&type=subtitle&language=fre (6 live) 0ms 195 bytes (pipelined: 27) (range: bytes=0-) 
Mar 31, 2020 09:37:40.578 [0x7faa09702700] DEBUG - Request: [127.0.0.1:42788 (Loopback)] PUT /video/:/transcode/session/ld1p81e6sdhdekbt8lhl9l10/d8b8c47d-3830-48eb-b971-200f5f7b1b72/progress/streamDetail?index=20&id=0&codec=subrip&type=subtitle&language=spa (6 live) Signed-in Token (cturcin@yahoo.com) (range: bytes=0-) 
Mar 31, 2020 09:37:40.578 [0x7faa8303b700] DEBUG - Completed: [127.0.0.1:42788] 200 PUT /video/:/transcode/session/ld1p81e6sdhdekbt8lhl9l10/d8b8c47d-3830-48eb-b971-200f5f7b1b72/progress/streamDetail?index=20&id=0&codec=subrip&type=subtitle&language=spa (6 live) 0ms 195 bytes (pipelined: 28) (range: bytes=0-) 
Mar 31, 2020 09:37:40.620 [0x7faa09702700] DEBUG - Request: [127.0.0.1:42788 (Loopback)] PUT /video/:/transcode/session/ld1p81e6sdhdekbt8lhl9l10/d8b8c47d-3830-48eb-b971-200f5f7b1b72/progress?status=opening (6 live) Signed-in Token (cturcin@yahoo.com) (range: bytes=0-) 
Mar 31, 2020 09:37:40.620 [0x7faa833aa700] DEBUG - Completed: [127.0.0.1:42788] 204 PUT /video/:/transcode/session/ld1p81e6sdhdekbt8lhl9l10/d8b8c47d-3830-48eb-b971-200f5f7b1b72/progress?status=opening (6 live) 0ms 203 bytes (pipelined: 29) (range: bytes=0-) 
Mar 31, 2020 09:37:40.627 [0x7faa09702700] DEBUG - Request: [127.0.0.1:42788 (Loopback)] PUT /video/:/transcode/session/ld1p81e6sdhdekbt8lhl9l10/d8b8c47d-3830-48eb-b971-200f5f7b1b72/progress?status=opened (6 live) Signed-in Token (cturcin@yahoo.com) (range: bytes=0-) 
Mar 31, 2020 09:37:40.627 [0x7faa8303b700] DEBUG - Completed: [127.0.0.1:42788] 204 PUT /video/:/transcode/session/ld1p81e6sdhdekbt8lhl9l10/d8b8c47d-3830-48eb-b971-200f5f7b1b72/progress?status=opened (6 live) 0ms 203 bytes (pipelined: 30) (range: bytes=0-) 
Mar 31, 2020 09:37:40.628 [0x7faa09702700] DEBUG - Request: [127.0.0.1:42788 (Loopback)] PUT /video/:/transcode/session/ld1p81e6sdhdekbt8lhl9l10/d8b8c47d-3830-48eb-b971-200f5f7b1b72/progress/streamDetail?index=0&id=0&codec=subrip&type=subtitle (6 live) Signed-in Token (cturcin@yahoo.com) (range: bytes=0-) 
Mar 31, 2020 09:37:40.628 [0x7faa833aa700] DEBUG - Completed: [127.0.0.1:42788] 200 PUT /video/:/transcode/session/ld1p81e6sdhdekbt8lhl9l10/d8b8c47d-3830-48eb-b971-200f5f7b1b72/progress/streamDetail?index=0&id=0&codec=subrip&type=subtitle (6 live) 0ms 195 bytes (pipelined: 31) (range: bytes=0-) 
Mar 31, 2020 09:37:40.628 [0x7faa09702700] DEBUG - Request: [127.0.0.1:42788 (Loopback)] PUT /video/:/transcode/session/ld1p81e6sdhdekbt8lhl9l10/d8b8c47d-3830-48eb-b971-200f5f7b1b72/progress?duration=10871.561000 (6 live) Signed-in Token (cturcin@yahoo.com) (range: bytes=0-) 
Mar 31, 2020 09:37:40.629 [0x7faa083c9700] DEBUG - Started session successfully: ld1p81e6sdhdekbt8lhl9l10
Mar 31, 2020 09:37:40.629 [0x7faa8303b700] DEBUG - Completed: [127.0.0.1:42788] 204 PUT /video/:/transcode/session/ld1p81e6sdhdekbt8lhl9l10/d8b8c47d-3830-48eb-b971-200f5f7b1b72/progress?duration=10871.561000 (6 live) 0ms 203 bytes (pipelined: 32) (range: bytes=0-) 
Mar 31, 2020 09:37:40.634 [0x7faa833aa700] DEBUG - Auth: authenticated user 1 as cturcin@yahoo.com
Mar 31, 2020 09:37:40.635 [0x7faa09702700] DEBUG - Request: [192.168.188.25:51426 (Subnet)] GET /status/sessions (6 live) TLS GZIP Signed-in Token (cturcin@yahoo.com)
Mar 31, 2020 09:37:40.635 [0x7faa09702700] DEBUG - [Now] Adding 1 sessions.
Mar 31, 2020 09:37:40.638 [0x7faa833aa700] DEBUG - Completed: [192.168.188.25:51426] 200 GET /status/sessions (6 live) TLS GZIP 3ms 7579 bytes (pipelined: 112)
Mar 31, 2020 09:37:40.784 [0x7faa09702700] DEBUG - Transcoder segment range: 0 - 0 (-1)
Mar 31, 2020 09:37:40.939 [0x7faa833aa700] DEBUG - Auth: authenticated user 1 as cturcin@yahoo.com
Mar 31, 2020 09:37:40.939 [0x7faa09702700] DEBUG - Request: [192.168.188.25:51426 (Subnet)] GET /statistics/bandwidth?timespan=6 (6 live) TLS GZIP Signed-in Token (cturcin@yahoo.com)
Mar 31, 2020 09:37:40.942 [0x7faa833aa700] DEBUG - Completed: [192.168.188.25:51426] 200 GET /statistics/bandwidth?timespan=6 (6 live) TLS GZIP 3ms 1695 bytes (pipelined: 113)
Mar 31, 2020 09:37:41.279 [0x7faa09702700] DEBUG - Transcoder segment range: 0 - 0 (0)
Mar 31, 2020 09:37:41.280 [0x7faa09702700] DEBUG - Transcoder segment range: 0 - 1 (0)
Mar 31, 2020 09:37:41.329 [0x7faa083c9700] DEBUG - Content-Length is -1 (of total: -1).
Mar 31, 2020 09:37:41.331 [0x7faa089a5700] DEBUG - [TranscodeOutputStream] Input processing thread started at offset 0 for -1 bytes.
Mar 31, 2020 09:37:41.838 [0x7faa09cde700] DEBUG - Transcoder segment range: 0 - 1 (1)
Mar 31, 2020 09:37:41.838 [0x7faa09702700] DEBUG - Transcoder segment range: 0 - 2 (1)

Decided to play
PMS checks to see if HW transcoding is available and to what levels. This succeeds. HEVC HDR (10 bit).
Sees the video bandwidth (39222K) exceeds the desired (as set by the player) of 4 Mbps.
Sees the video size exceeds the player width and adjusts
Sees the audio needs to be reduced and adjusts (CPU tasking for this)
Sees the ASS subtitles in the file and needs to convert them for the player to SRT format.
'-map' '0:2' '-metadata:s:1' 'language=eng' '-codec:1' 'copy' '-copypriorss:1' '0' '-map' '1:s:0' '-metadata:s:2' 'language=rum' '-codec:2' 'ass' '-map' '0:t?'
and
/plex-transcode-ld1p81e6sdhdekbt8lhl9l10-d8b8c47d-3830-48eb-b971-200f5f7b1b72/temp-0.srt'

The tasks PMS has to perform:

Video conversion and bitrate reduction: Hardware will do this
Subtitle conversion from ASS -> SRT (which the player wants): CPU will do this
Audio conversion: CPU will do this.

With your logs I can see the root problem which is the conversion of the formats. This isn’t an easy task. It’s inefficient as heck due to how the formats are written.

Your choices are:

Curate the media before you give it to Plex.
Get something better than the J4105 . You are getting the performance you paid for and, unfortunately, it’s coming up short because the J4105 is still a Celeron CPU. Yes, it has the high powered video processor but the CPU core is still Celeron.

Search Results
Featured snippet from the web
ASRock J4105-ITX Intel 2.5GHz/DDR4/SATA3&USB3. 1/M. 2/A&V&GbE/Mini-ITX Motherboard & CPU Combo
List Price:	$109.99

ChuckPa · March 31, 2020, 8:01pm

While not a good answer for you either, None of the QNAP “HS” series devices have been added to the NAS compatibility list.

https://docs.google.com/spreadsheets/d/1MfYoJkiwSqCXg8cm5-Ac4oOLPRtCkgUxU0jdj3tmMPc

RaptorX · March 31, 2020, 8:16pm

Yes, I’ve checked the list and noticed that my NAS model (HS-453DX) is not listed. It’s probably because it wasn’t tested. There is however an ASUS AS-5304T with the same processor onboard and that model looks quite good in terms of HW transcoding. Mine also comes with 8GB DDR4 RAM, so there should be no problem on that side either.

The issue is clearly the subtitles, just like you’ve mentioned above, but again, the user should have the option in the client to disable subtitle burning, especially when he is not using the ASS embedded subtitles. It makes absolutely no sense to have those subtitles being forced into the stream if they are not used!

P.S.: Curating the media before feeding it to Plex kind of defeats the whole purpose of Plex. If you need to transcode, re-mux, burn subtitles, etc. you might as well use DLNA, which is more limited in terms of features, but can work very well if you have the right media files for the client device. My expectation was to be able to play everything, no matter the file format & client device, relying on Plex to transcode and re-mux as needed (and using HW acceleration as it’s one of most marketed feature of both the NAS & Plex with Plex Pass). The truth is however very disappointing…

system · June 29, 2020, 8:16pm

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Endless buffering when transcoding (hw); stream never starts

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