EPG is not displaying because Tuner Service crashes on startup.

General Discussions Plex Features
1

Hi all,

I hope you can help me :slight_smile:

I bought a Sillicondust HD TV Tuner today and unsuccessfully tried to set it up with Plex. I have had an issue with the tuner service for a while; I have to force kill it to restart Plex but until today it has not been too much of a bother. After doing some research, it seems like this is a known issue and I am wondering if there is any progress?

I’m running plexmediaserver_plexpass-1.9.2.4285 on FreeBSD-10.3-p4. Though this seems to be reported on many different combinations.

I shutdown Plex with:

# service plexmediaserver_plexpass stop

But it hangs waiting for Plex processes to shut down:

Stopping plexmediaserver_plexpass.
Waiting for PIDS: 1555, 1555.
Cleaning up leftover child processes.
Waiting for PIDS: 1593 1563 1561 1556

If I CTRL+C out of that and check for any remaining Plex services, I can see the tuner process is still there:

#ps aux | grep -i plex | less
plex         1561   0.0  0.1  90700  16324  -  S     7:29AM   0:00.06 /usr/local/share/plexmediaserver-plexpass/Plex Tuner Service /usr/local/share/plexmediaserver-plexpass/Resources/Tuner/Private /usr/local/sh

The only option to stop it is:

#kill -9 1561

Strangely enough, I can get through most of the DVR provisioning process but after successfully discovering the Homerun HD Tuner, identifying the available channels and region, downloading the program guide and updating it: I go to the program guide in the UI and it is empty. No amount of refreshing, updating, restarting or upgrading seems to have a positive effect.

Does anyone know of a solution or a workaround to make the tuner service stable?

Thanks :slight_smile:

2

I am tentatively calling this solved pending the final EPG update which seems to be taking a while.

I noticed my date was way off, so enabled ntpdate, restarted and provisioned the TV from the start. So far the program guide seems to actually be populating so it is a step forward. Though it has been sitting on 1% for about 20 minutes…

3

Cool :slight_smile: So the tuner service seems to be working, though it is a bit flaky and it still locks up the shutdown sequence.

Good enough for now I guess :slight_smile: