Error: 1008 - A codec required for playback could not be downloaded

Plex Players Desktop Players
1

Server Version#: 4.87.2
Player Version#: 1.64.2.3546-5107ec40

Hello, I’m fining some of my pcs are getting the 1008 error message, all the pcs in the house are dell 3090’s running windows 10 and some work fine however some are displaying the error message reference downloading codec’s.
they are all on the same network and I have made sure plex.tv and download.plex.tv are unblocked.
strangely if I use the web player it works fine however in a ideal world, using the app would make more sense.

any help would be really appreciated.

2

This requires application logs to diagnose further: https://support.plex.tv/articles/windows-mac-app-logs/

3

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.