Get ErrorCode:1008 When Play Movies fromDesktop

Plex Media Server
1

Server Version#: 1.31.2.6739-a87e876bd
Player Version#:

When Play Movies get this error message::

A codec required for playback could not be downloaded. Make sure you are connected to the Internet and try again.
Error code: 1008

It’s Not Happen in pervious version , and i also try to download codecs manually, but it seems not work.

2

Plex Media Server Logs_2023-02-28_23-53-27.zip (2.8 MB)

HERE IS MY LOG

3

Here is my codecs lib:

[/share/CACHEDEV1_DATA/.qpkg/PlexMediaServer/Library/Plex Media Server/Codecs] # ls
2584b51-4483-linux-x86_64/
[/share/CACHEDEV1_DATA/.qpkg/PlexMediaServer/Library/Plex Media Server/Codecs] # cd 2584b51-4483-linux-x86_64/
[/share/CACHEDEV1_DATA/.qpkg/PlexMediaServer/Library/Plex Media Server/Codecs/2584b51-4483-linux-x86_64] # ls
libaac_decoder.so  libac3_decoder.so  libh264_decoder.so  liblibx264_encoder.so  libvc1_decoder.so
libaac_encoder.so  libdca_decoder.so  libhevc_decoder.so  libmpeg4_decoder.so
5

The real key is this line:
HTTP error requesting GET https://downloads.plex.tv/codecs/2584b51-4483/linux-x86_64-standard/libh264_decoder.so (35, SSL connect error) (OpenSSL SSL_connect: Connection reset by peer in connection to downloads.plex.tv:443 )
This typically means the client got a bad certificate which is often due to a proxy or filewall blocking this site. Could that be the case in your network setup?

6

it’s ok when i copy the link to browser. server and pc is in the same network, i close proxy for certain, and i cannot find out the reason ssl error.

so , if i download those files from browser and copy to the lib codecs , it can work? maybe this way is simple to me .

7

You can download them manually (I think) but that means when a future update changes the codec version, you’ll need to do it all over again.

8

ok , i dont know how ,but seem it work automatically :nauseated_face: