Two movies “Krampus Origins (2018)” and “Dead Men (2018)” will not load data from IMDB correctly. Krampus Origins downloaded the names of the actors but no pictures of them or any data in summary or posters, etc. Dead Men loaded no data from IMDB and is blank. I was wondering if anyone could give me any advice on if it was something that I was doing wrong or an error on IMDB or Plex’s side. Thanks in advance. I attached some error logs below for reference:
Summary
2018-11-10 13:59:47,555 (408c) : DEBUG (networking:166) - Requesting ‘http://image.tmdb.org/t/p/w154/vZUtI0FQI01ql9EZ6N91UWJ8Lpk.jpg’
2018-11-10 13:59:47,592 (408c) : DEBUG (networking:198) - Not caching ‘http://image.tmdb.org/t/p/w154/vZUtI0FQI01ql9EZ6N91UWJ8Lpk.jpg’ (content type ‘image/jpeg’ not cacheable in Agent plug-ins)
2018-11-10 13:59:47,612 (408c) : DEBUG (networking:166) - Requesting ‘http://image.tmdb.org/t/p/w154/jEXCP3Mab703f4Rf9SajPj7HdY2.jpg’
2018-11-10 13:59:47,651 (408c) : DEBUG (networking:198) - Not caching ‘http://image.tmdb.org/t/p/w154/jEXCP3Mab703f4Rf9SajPj7HdY2.jpg’ (content type ‘image/jpeg’ not cacheable in Agent plug-ins)
2018-11-10 13:59:47,671 (408c) : DEBUG (networking:166) - Requesting ‘http://image.tmdb.org/t/p/w154/oFJVZWh0VaGbYQe1sKJmRQUpjdh.jpg’
2018-11-10 13:59:47,711 (408c) : DEBUG (networking:198) - Not caching ‘http://image.tmdb.org/t/p/w154/oFJVZWh0VaGbYQe1sKJmRQUpjdh.jpg’ (content type ‘image/jpeg’ not cacheable in Agent plug-ins)
2018-11-10 13:59:47,733 (408c) : DEBUG (networking:166) - Requesting ‘http://image.tmdb.org/t/p/w154/zv2KJI50SRsEsjfT0wlK0GaZtTt.jpg’
2018-11-10 13:59:47,770 (408c) : DEBUG (networking:198) - Not caching ‘http://image.tmdb.org/t/p/w154/zv2KJI50SRsEsjfT0wlK0GaZtTt.jpg’ (content type ‘image/jpeg’ not cacheable in Agent plug-ins)
2018-11-10 13:59:47,792 (408c) : DEBUG (networking:166) - Requesting ‘http://image.tmdb.org/t/p/w154/dZrhPmpvhMpvaDscEhuSFbbi1Ve.jpg’
2018-11-10 13:59:47,831 (408c) : DEBUG (networking:198) - Not caching ‘http://image.tmdb.org/t/p/w154/dZrhPmpvhMpvaDscEhuSFbbi1Ve.jpg’ (content type ‘image/jpeg’ not cacheable in Agent plug-ins)
2018-11-10 13:59:47,852 (408c) : DEBUG (networking:166) - Requesting ‘http://image.tmdb.org/t/p/w154/mLVymsqdkwNNKjw2ZXn8fkor3om.jpg’
2018-11-10 13:59:47,891 (408c) : DEBUG (networking:198) - Not caching ‘http://image.tmdb.org/t/p/w154/mLVymsqdkwNNKjw2ZXn8fkor3om.jpg’ (content type ‘image/jpeg’ not cacheable in Agent plug-ins)
2018-11-10 13:59:47,913 (408c) : DEBUG (networking:166) - Requesting ‘http://image.tmdb.org/t/p/w154/6IPL7hstardQnSlHluGwxBVLlCq.jpg’
2018-11-10 13:59:48,043 (408c) : DEBUG (networking:198) - Not caching ‘http://image.tmdb.org/t/p/w154/6IPL7hstardQnSlHluGwxBVLlCq.jpg’ (content type ‘image/jpeg’ not cacheable in Agent plug-ins)
2018-11-10 13:59:48,066 (408c) : DEBUG (networking:166) - Requesting ‘http://image.tmdb.org/t/p/w154/g6X9JxVB3Lp2JoY8rFlLqa4um3B.jpg’
2018-11-10 13:59:48,108 (408c) : DEBUG (networking:198) - Not caching ‘http://image.tmdb.org/t/p/w154/g6X9JxVB3Lp2JoY8rFlLqa4um3B.jpg’ (content type ‘image/jpeg’ not cacheable in Agent plug-ins)
2018-11-10 13:59:48,130 (408c) : DEBUG (networking:166) - Requesting ‘http://image.tmdb.org/t/p/w154/6KVMcYqBW8JULo6IqZg38IEVwYe.jpg’
2018-11-10 13:59:48,170 (408c) : DEBUG (networking:198) - Not caching ‘http://image.tmdb.org/t/p/w154/6KVMcYqBW8JULo6IqZg38IEVwYe.jpg’ (content type ‘image/jpeg’ not cacheable in Agent plug-ins)
2018-11-10 13:59:48,178 (408c) : DEBUG (networking:166) - Requesting ‘https://meta.plex.tv/m/0118655?lang=en&ratings=1&reviews=1&extras=1’
2018-11-10 13:59:48,355 (408c) : DEBUG (networking:161) - Fetching ‘http://127.0.0.1:32400/services/tmdb?uri=%2Fmovie%2Ftt0118655%3Fappend_to_response%3Dreleases%2Ccredits%26language%3D’ from the HTTP cache
2018-11-10 13:59:48,411 (408c) : INFO (logkit:16) - Added 1 of 2 extras.
2018-11-10 13:59:48,437 (408c) : DEBUG (networking:166) - Requesting ‘https://chapterdb.plex.tv/chapters/search?title=Austin%20Powers%20in%20Goldmember’
2018-11-10 13:59:48,892 (408c) : ERROR (networking:219) - Error opening URL ‘https://chapterdb.plex.tv/chapters/search?title=Austin%20Powers%20in%20Goldmember’
2018-11-10 13:59:48,894 (408c) : INFO (logkit:16) - Error obtaining Plex movie Chapter data for 0118655: HTTP Error 401: Unauthorized
2018-11-10 13:59:49,005 (408c) : DEBUG (services:616) - Found a service matching ‘iva://api.internetvideoarchive.com/2.0/DataService/VideoAssets(7008)?lang=en&bitrates=80,212,450,750,1500,2500,5000,8000&duration=131&adaptive=1&dts=0’ - IVA (com.plexapp.agents.imdb)
2018-11-10 13:59:49,006 (408c) : DEBUG (runtime:49) - Received packed state data (1032 bytes)
2018-11-10 13:59:49,007 (408c) : DEBUG (runtime:49) - Received packed state data (1032 bytes)
2018-11-10 13:59:49,009 (408c) : DEBUG (runtime:49) - Received packed state data (1032 bytes)
2018-11-10 13:59:49,012 (408c) : DEBUG (services:616) - Found a service matching ‘iva://api.internetvideoarchive.com/2.0/DataService/VideoAssets(7008)?lang=en&bitrates=80,212,450,750,1500,2500,5000,8000&duration=131&adaptive=1&dts=0’ - IVA (com.plexapp.agents.imdb)
2018-11-10 13:59:49,012 (408c) : DEBUG (runtime:49) - Received packed state data (1032 bytes)
2018-11-10 13:59:49,013 (408c) : DEBUG (runtime:49) - Received packed state data (1032 bytes)
2018-11-10 13:59:49,015 (408c) : DEBUG (services:616) - Found a service matching ‘iva://api.internetvideoarchive.com/2.0/DataService/VideoAssets(7008)?lang=en&bitrates=80,212,450,750,1500,2500,5000,8000&duration=131&adaptive=1&dts=0’ - IVA (com.plexapp.agents.imdb)
2018-11-10 13:59:49,016 (408c) : DEBUG (runtime:49) - Received packed state data (1032 bytes)
2018-11-10 13:59:49,023 (408c) : DEBUG (model:229) - Serializing to C:\Users\admin\AppData\Local\Plex Media Server\Metadata\Movies\5\48b148927b6e453202db2cc0bee3f5cc652b83f.bundle\Contents\com.plexapp.agents.imdb\Info.xml
2018-11-10 13:59:49,028 (408c) : DEBUG (runtime:88) - Sending packed state data (1056 bytes)
2018-11-10 13:59:49,028 (408c) : DEBUG (runtime:924) - Response: [200] str, 16 bytes
2018-11-10 14:01:09,737 (4720) : DEBUG (runtime:717) - Handling request GET /:/plugins/com.plexapp.agents.imdb/messaging/function/X0FnZW50S2l0OlVwZGF0ZU1ldGFkYXRh/Y2VyZWFsMQoxCmxpc3QKMApyMAo_/Y2VyZWFsMQoxCmRpY3QKMTAKczIKZW5zNApsYW5nYjFzNQpmb3JjZWIwczgKcGVyaW9kaWNzNQozMTM5MnM0CmRiaWRpMApzNwp2ZXJzaW9ubnMxMApwYXJlbnRHVUlEbnM4CnBhcmVudElEczUKTW92aWVzMTAKbWVkaWFfdHlwZXM0Mwpjb20ucGxleGFwcC5hZ2VudHMuaW1kYjovL3R0NzM1MDEyMD9sYW5nPWVuczQKZ3VpZHM5CnR0NzM1MDEyMHMyCmlkcjAK
2018-11-10 14:01:09,740 (4720) : DEBUG (runtime:49) - Received packed state data (1032 bytes)
2018-11-10 14:01:09,740 (4720) : DEBUG (runtime:814) - Found route matching /:/plugins/com.plexapp.agents.imdb/messaging/function/X0FnZW50S2l0OlVwZGF0ZU1ldGFkYXRh/Y2VyZWFsMQoxCmxpc3QKMApyMAo_/Y2VyZWFsMQoxCmRpY3QKMTAKczIKZW5zNApsYW5nYjFzNQpmb3JjZWIwczgKcGVyaW9kaWNzNQozMTM5MnM0CmRiaWRpMApzNwp2ZXJzaW9ubnMxMApwYXJlbnRHVUlEbnM4CnBhcmVudElEczUKTW92aWVzMTAKbWVkaWFfdHlwZXM0Mwpjb20ucGxleGFwcC5hZ2VudHMuaW1kYjovL3R0NzM1MDEyMD9sYW5nPWVuczQKZ3VpZHM5CnR0NzM1MDEyMHMyCmlkcjAK
2018-11-10 14:01:09,740 (4720) : DEBUG (model:32) - Loading model with GUID com.plexapp.agents.imdb://tt7350120?lang=en
2018-11-10 14:01:09,742 (4720) : DEBUG (model:234) - Deserializing from C:\Users\admin\AppData\Local\Plex Media Server\Metadata\Movies\2\7870a0a5204a288bdf5bd829db9fa51442db2e6.bundle\Contents\com.plexapp.agents.imdb\Info.xml
2018-11-10 14:01:09,743 (4720) : DEBUG (networking:166) - Requesting ‘http://127.0.0.1:32400/library/metadata/31392/tree’
2018-11-10 14:01:09,792 (4720) : DEBUG (networking:161) - Fetching ‘http://127.0.0.1:32400/services/tmdb?uri=%2Fconfiguration’ from the HTTP cache
2018-11-10 14:01:09,854 (4720) : DEBUG (networking:166) - Requesting ‘http://127.0.0.1:32400/services/tmdb?uri=%2Fmovie%2Ftt7350120%3Fappend_to_response%3Dreleases%2Ccredits%26language%3Den’
2018-11-10 14:01:10,155 (4720) : ERROR (networking:219) - Error opening URL ‘http://127.0.0.1:32400/services/tmdb?uri=%2Fmovie%2Ftt7350120%3Fappend_to_response%3Dreleases%2Ccredits%26language%3Den’
2018-11-10 14:01:10,155 (4720) : INFO (logkit:16) - Error fetching JSON from The Movie Database: http://127.0.0.1:32400/services/tmdb?uri=%2Fmovie%2Ftt7350120%3Fappend_to_response%3Dreleases%2Ccredits%26language%3Den
2018-11-10 14:01:10,177 (4720) : DEBUG (networking:166) - Requesting ‘http://127.0.0.1:32400/services/tmdb?uri=%2Fmovie%2Ftt7350120%3Fappend_to_response%3Dreleases%2Ccredits%26language%3D’
2018-11-10 14:01:10,413 (4720) : ERROR (networking:219) - Error opening URL ‘http://127.0.0.1:32400/services/tmdb?uri=%2Fmovie%2Ftt7350120%3Fappend_to_response%3Dreleases%2Ccredits%26language%3D’
2018-11-10 14:01:10,413 (4720) : INFO (logkit:16) - Error fetching JSON from The Movie Database: http://127.0.0.1:32400/services/tmdb?uri=%2Fmovie%2Ftt7350120%3Fappend_to_response%3Dreleases%2Ccredits%26language%3D
2018-11-10 14:01:10,434 (4720) : DEBUG (networking:166) - Requesting ‘http://127.0.0.1:32400/services/tmdb?uri=%2Fmovie%2Ftt7350120%2Fimages’
2018-11-10 14:01:10,730 (4720) : ERROR (networking:219) - Error opening URL ‘http://127.0.0.1:32400/services/tmdb?uri=%2Fmovie%2Ftt7350120%2Fimages’
2018-11-10 14:01:10,730 (4720) : INFO (logkit:16) - Error fetching JSON from The Movie Database: http://127.0.0.1:32400/services/tmdb?uri=%2Fmovie%2Ftt7350120%2Fimages
2018-11-10 14:01:10,730 (4720) : INFO (logkit:16) - Unable to get TMDb movie data (in Plex Movie) for 7350120: argument of type ‘NoneType’ is not iterable
2018-11-10 14:01:10,733 (4720) : DEBUG (networking:166) - Requesting ‘https://meta.plex.tv/m/7350120?lang=en&ratings=1&reviews=1&extras=1’
2018-11-10 14:01:10,992 (4720) : ERROR (networking:219) - Error opening URL ‘https://meta.plex.tv/m/7350120?lang=en&ratings=1&reviews=1&extras=1’
2018-11-10 14:01:10,993 (4720) : INFO (logkit:16) - Plex_Movie_FAILED - Error obtaining Plex movie data for 7350120: HTTP Error 404: Not Found
2018-11-10 14:01:10,993 (4720) : INFO (logkit:16) - Error obtaining extras for 7350120: ‘NoneType’ object has no attribute ‘xpath’
2018-11-10 14:01:10,993 (4720) : INFO (logkit:16) - Error obtaining Rotten tomato data for 7350120: ‘NoneType’ object has no attribute ‘xpath’
2018-11-10 14:01:11,016 (4720) : DEBUG (networking:166) - Requesting ‘https://chapterdb.plex.tv/chapters/search?title=Dead%20Men’
2018-11-10 14:01:11,430 (4720) : ERROR (networking:219) - Error opening URL ‘https://chapterdb.plex.tv/chapters/search?title=Dead%20Men’
2018-11-10 14:01:11,431 (4720) : INFO (logkit:16) - Error obtaining Plex movie Chapter data for 7350120: HTTP Error 401: Unauthorized
2018-11-10 14:01:11,453 (4720) : DEBUG (networking:166) - Requesting ‘https://meta.plex.tv/m/7350120?lang=en&ratings=1&reviews=1&extras=1’
2018-11-10 14:01:11,539 (4720) : ERROR (networking:219) - Error opening URL ‘https://meta.plex.tv/m/7350120?lang=en&ratings=1&reviews=1&extras=1’
2018-11-10 14:01:11,540 (4720) : DEBUG (model:229) - Serializing to C:\Users\admin\AppData\Local\Plex Media Server\Metadata\Movies\2\7870a0a5204a288bdf5bd829db9fa51442db2e6.bundle\Contents\com.plexapp.agents.imdb\Info.xml
2018-11-10 14:01:11,545 (4720) : DEBUG (runtime:88) - Sending packed state data (1056 bytes)
2018-11-10 14:01:11,545 (4720) : DEBUG (runtime:924) - Response: [200] str, 16 bytes
