@Micha63 said:
@johnny2678 said:
Plex Media Server 1.2.3 is now available initially for Plex Pass and would be expected to become public once it had some exposure
See Release Notice https://forums.plex.tv/discussion/comment/1286422/#Comment_1286422
Glad you guys are on this. Hope this fix gets released to the Public channel ASAP.
This “fix” unfortunately does’t work in Version 1.2.3
@sa2000 said:
@Micha63 said:
Yes.
One of the corrections in the new Version 1.2.3.2914:"(Metadata) Issues obtaining preview images from fanart.tv. (#5524) "
But nothing has changed. Still the same error. Unfortunately.
In com.plexapp.agents.plexmusic.log:
_2016-10-25 20:50:59,388 (74059460) : DEBUG (networking:166) - Requesting ‘http://assets.fanart.tv/fanart/music/88679ca2-2080-4cea-8669-41ab4b8d865d/artistbackground/mena-maria-5371164e0fb50.jpg/**preview.jpg**’
2016-10-25 20:50:59,974 (74059460) : ERROR (networking:219) - Error opening URL ‘http://assets.fanart.tv/fanart/music/88679ca2-2080-4cea-8669-41ab4b8d865d/artistbackground/mena-maria-5371164e0fb50.jpg/**preview.jpg’**
2016-10-25 20:50:59,975 (74059460) : INFO (init:163) - Couldn’t add art (http://assets.fanart.tv/fanart/music/88679ca2-2080-4cea-8669-41ab4b8d865d/artistbackground/mena-maria-5371164e0fb50.jpg): HTTP Error 404: Not Found
_PS: I have restart the Plex Media Server and do the “plex dance” before.
Results:
A lot of pictures for front:
But nothing for background:
The change is in version 1.2.3 and there is no longer any reference to
preview.jpg
in the fanart code - it could be old references
Could you test with some new media and if the problem remains, please get zip of the logs and screenshots
See https://support.plex.tv/hc/en-us/articles/200250417-Plex-Media-Server-Log-Files
Found similar issue elsewhere - raising it with the development team