Español (Latinoamérica) subtitle language defaults back to Abkhazian

Plex Media Server Desktops & Laptops
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Plex Media Server Logs_2023-06-16_15-20-55.zip (3.2 MB)

Server Version#: Version 1.32.4.7195
Player Version#: Version 4.108.0
<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled>

Whenever setting the option to prefer subtitles in “Español (Latinoamérica)”, Plex Media Server saves the setting, but when i go back to check it has changed to Abkhazian automatically.

It works with “Español” just fine, and even if i select the language manually for each episode “Español (Latinoamérica)” works. It only fails this way when setting the default subtitle language under Server - Settings - Language.

I suspect the tilde “é” has something to do with the problem.

Thank you

1 Like
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This is not the right place to select your personal preference for subtitle language.
Go here: https://app.plex.tv/desktop/#!/settings/account

3

Thanks for the quick reply. I have a couple of follow up questions

  • I don’t see latinamerican spanish as an option on that list. It’d be cool if it was be added later on.

  • Also i fail to see the point of having a “per server” language setting if it can’t be used, the only settings that matter are those of the whole account?

Thanks!

4

This is only used if the server is NOT signed into a Plex account. i.e. a rather rare use case

5

I’m sorry to go back to this but it works for other languages, only fails with “Español (Latinoamérica)”. I tried with french and worked. All this at server settings level (not account)

I insist there is something wrong with the code itself, maybe the tilde (é) or that language is not on a list within the code. I lack the knowledge to to deeper into this but i think i explained myself.

Thanks!

6

Can anything be done about this? It looks like a bug. Thanks

7

I have the same problem with the French Canadian laguage.

I think the problem occur when the value (in html code) of the chosen language have more than two chars as in :

<option value="en-GB">English (UK)</option> 
<option value="es-419">Español (Latinoamérica)</option>  
<option value="fr-CA">Français Canadien</option>   
<option value="pt-BR">Português Brasileiro</option>
<option value="zh-TW">臺語</option>

I also noticed this (“fr-” instead of “fr-CA”) in the messages sent or received on the click of the save button :

<MediaContainer size="1" identifier="com.plexapp.system.accounts">

<Account id="1" key="/accounts/1" name="AccountName" defaultAudioLanguage="fr-" autoSelectAudio="1" defaultSubtitleLanguage="fr-" subtitleMode="1" thumb=""/>

</MediaContainer>

Hope this will help in the resolution of the situation.
Have a nice day !

8

This should be an easy fix, what’s going on?

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