failing to login past the plex web signin

So I am unable to login through the plex web page. (Chrome) Originally when I loggedin, it would check my current sign in status, then kick me back to the sign up /sign in page.
I then went to firefox and attempted the same thing. I cleared my cache and attempted login… it brought me to the sign in screen, but when I attempted to enter my password, it went to the “You appear to be having trouble signing in to an account” message and suggested I reset the password…
So I did… and upon login (firefox) i again got the same message and failed to login…
I figured ok… maybe I am mistyping it… and reset it again… same error…

On Chrome, if I go to
https://app.plex.tv/web/app
I can access the list of servers, so I must be logging in some how…

Firefox, it will kick me back to the login screen

Any ideas of what is going on??

Thanks

Carl

so i reset my password and only used alphanumeric… no special characters, and i was able to login…
clearing my cache allowed me to get past the login screen

so fixed