Dear all, over the course of the last year, great improvement has been done on several clients implementing the new Exoplayer v2. It comes with expanded subtitle support. But regular usage is still very hard on the FireTV, because the FireTV app has “modes” to handle the subtitles of any movie. Th…

Hey, Thanks for your post. The “modes” you are referring too are the user setting to how to handle subtitles (titled “Burn subtitles”), which include: Automatic Only image formats Always When the application is initially installed, the user default is set to “Automatic”. As for ASS, technicall…

Hey @IanDBird . Thank you for explaining this to me. But you are simply wrong about the “you don’t have to switch back and forth” part. My family never knows, if a film has an ASS subtitle, or a PGS or VOBSUB or SRT… This is different from movie to movie. Not direct play any Full HD HEVC movies is…

Hey @Ross I’m sorry, I was mistaken when trying to determine why you’d need to switch the preference back and forth - you’re essentially trying to prevent any type of transcoding for any subtitle format (it was pre-coffee for me!). I really wish the answer was as simple as just DPing ASS when set …

Thank you again, @IanDBird . I understand what you said about different use cases… would be perfect to have an option for that either on the player(s) or on the server level. Thank you for taking care. Oh, and probably future Exoplayer will probably even improve ASS support. :slight_smile:

This issue is the same for Android TV/Shield TV. It probably uses the same exoplayer version. What would be best is an extra option inside the PLEX preferences to select how to handle the .ass/.ssa subtitles specifically. That wouldn’t be too hard right? So the rest would stay the same, automatic wo…

Hey @IanDBird Any news here? Any thoughts from the subtitle team on how to help/enhance without screwing things up for others? :wink:

I’m sorry, I haven’t heard anything but i’ll reach out to the team again. I know that this question raised other questions about why we even have the “Burn Subtitles” setting at all now, given that a lot of our clients can handle subtitles client side - this may be why it’s taking a bit of time in c…

Hey @IanDBird I am not trying to be a pain… This is just a short plea for help - it would be perfect if the developing team could act on this… :wink: Thx again…

Feature wanted: update to subtitle management on Fire TV

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Feature wanted: update to subtitle management on Fire TV

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