File is unplayable. Color space is not supported

Plex Media Server
1

Server Version#: 1.28.2.6151
Player Version#:

Not sure what is going on, I get different errors from different players for 1 .mp4, I can play the mp4 straight on my desktop from the nas with no issue, but Plex will not play it.

2

Dolby Vision Profile 5 video?

If so, expected behavior with Plex Web. Other clients may be able to play such video.

See these posts:

3

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