Hello
I am using Plex server 1.10.1.4602 to watch movies.
I want to follow / sort it using filter ‘Unwatched’
For some reason it doesn’t work for me.
I mean that after I watched a movie it’s still in category ‘Unwatched’.
Only if I change it manually to ‘Watches’ it takes effect.
What is wrong and how to fix it?
Thanks
You probably need to return to the Home page on your Plex client and then re-enter your filtered llibrary or playlist.
Well I returned to Home and refreshed all Metadata.
Nothing has changed and movies that I watched are still labeled as Unwatched
I didn’t mention Refreshing metadata. It wouldn’t help anyway.
Which client are you using?
Did you try to do what I proposed?
Hi OttoKerner.
My server is located on Synology NAS.
My client is my TV or iPhone
Thanks
Well likely I did not get it, sorry
You said: re-enter your filtered llibrary or playlist.
What did you mean re-enter? Remove and add again? Or something else?
Thanks
Go out to the home page/main page on the Plex client, so it needs to re-fetch the contents from the server when you re-enter the library.
Well … I tried both: on TV client and iPhone client.
In both cases I logged out, then logged in again, went to Home page and then checked ‘Unwatched’ Category. All movies that I already saw were still there …
Not sure … what’s wrong …
Thanks
-
Is your server connected wirelessly to your network?
-
What type of TV is it?
-
You might want to check your server logs:
- activate debug logging (not ‘verbose’!)
- quit Plex Server
- wait 1 minute
- start Plex Server
- wait 5 minutes
- fetch log files and attach them here
Or inspect them yourself. Take a look at the Plex Media Server.log file and seek for messages about database corrupt or malformed.
If you find these, you may have to repair your database.
https://support.plex.tv/hc/en-us/articles/201100678-Repair-a-Corrupt-Database
Hi
My server is on NAS Synology connected with cable to network.
TV is LG
I will play with fetching the log.
Thanks so much for help.
P.S. How could I activate debug logging?
@susja said:
P.S. How could I activate debug logging?
orange text is a hyperlink
Hello OttoKerner,
I followed you instructions and eventually rebooted my NAS.
Then I downloaded the log and attached it to this discussion.
Thanks a lot.
P.S. Just FYI: all movies that I watched before ( a few days ago and yesterday as well ) are still located in the Category Unwatched.
One more thing came to my mind that could be helpful : I don’t have issue to filter by other Categories e.g. ‘last added’ works properly and etc
Stupid question:
Are you using the same plex user account on both devices? unwatched/watched is stored per-user.
Well … I do have only one account to login and I use my email address to authenticate.
I still a little bit confused why it works with other Categories of filters but not the one I am interested ?
Could/should I rebuild Db or reindex?
It’s definitely not critical for me but I still would like to enable/make it work this filter because I have hundreds of movies and sometimes it’s hard to find Unwatched.
Anyway thanks for trying to help me with it.
I’m almost out of ideas. Sorry!
Try optimizing your database.
OttoKerner,
Could you please advice how to 'optimize Db '?
Another question : what Plex defines as 'Unwatched '?
I mean that in my case I could start watching it and did not watch up to the last episode of movie. Should I expect it would mark as 'Unwatched '? Or it’s enough just to start watching it to turn on this label?
Thanks
P.S. Maybe I should uninstall Plex from from my NAS and then install again? Could it solve my issue?
@susja said:
Could you please advice how to 'optimize Db '?
Another question : what Plex defines as 'Unwatched '?
I mean that in my case I could start watching it and did not watch up to the last episode of movie. Should I expect it would mark as 'Unwatched '? Or it’s enough just to start watching it to turn on this label?
After you have watched at least for 1 minute, Plex considers an item as being ‘In Progress’
After you have watched 90% of a video, Plex considers it as ‘watched’.
P.S. Maybe I should uninstall Plex from from my NAS and then install again? Could it solve my issue?
I don’t have experience with NASs, but I don’t think so.
Particularly because the issue only occurs with one client and not with all.
-OttoKerner
I did additional investigation and found this:
If I play movie on my iPad client up to the end then it get labeled/marked as ‘Watched’ i.e. exactly what I want.
If I play movie from my LG client it does not turn into ‘Watched’.
Note: on iPad I use Plex client. On LG TV I don’t have Plex client and I could simply access the movie (in shared folder) and play it.
Could this explain my issue?
On the other hand other filters e.g. ‘Last added …’ and etc are working fine.
What do you think?
Does it make sense that label ‘Watched/Unwatched’ expected to be triggered only when use Plex client?
Thanks
@susja said:
Note: on iPad I use Plex client. On LG TV I don’t have Plex client and I could simply access the movie (in shared folder) and play it.
Could this explain my issue?
Very likely. When you use a regular DLNA, many things can go wrong.
On the other hand other filters e.g. ‘Last added …’ and etc are working fine.
Yeah, because that one is fully under the control of the server.
Whereas with ‘playback progress’ the server must rely on the cooperation of the client, which is not guaranteed to work.
Many things about DLNA are not specified well. There are so many features which are defined as ‘optional’, so every manufacturer is free to implement them either differently or not at all.
