Short Version
- Recognize that there is a lot of music available in 5.1 and 5.0, and make an effort to play it back correctly wherever possible. (My idea of “correct” is every channel going to its intended speaker. Small losses in quality due to transcoding are going to be unavoidable in some cases.)
- Document what works and doesn’t work with various clients. For clients that do support surround music, list the necessary client and server settings.
Obviously, there is some limited support for this now (details below), but it seems like an afterthought and I could find no official documentation on the subject. At the very least, as a first step, provide some documentation.
Details
Personally, I have an Apple TV (4th generation) and a PlayStation 4 hooked to my receiver. I prefer to use the Apple TV since it has no fan noise and uses the least amount of power, but I’d have to use the PS4 for the DVD version anyway, so I could live with that (if it worked).
I’ve tried every combination of surround format and Plex client available to me. Here’s what I found.
Apple TV
- DTS in a movie container from a movie library is transcoded to AC3 and plays correctly
- Everything in a music library (DTS, AC3, LPCM) is transcoded to stereo MP3, but is audible
I don’t think there’s any technical limitation causing this, based on the way movies are handled. It would be great if 5.1 formats in a music library received the same treatment as 5.1 audio tracks attached to movies.
PlayStation 4 (version 01.17)
The PlayStation app is maddeningly close to functional.
- LPCM: Plays correctly
- DTS 5.0: The progress bar moves as if the track is playing, but there’s no sound
- DTS 5.1: Plays correctly, but the last 5-6 seconds of every track are dropped
- AC3: Plays correctly, but the last 1-3 seconds of every track are dropped
For what it’s worth, VLC seems to (sometimes) get confused about the length of DTS tracks too, so it could be some underlying library they both use.
Plex Media Player Preview (version 1.0.3.132-16fa0ecc)
On a Retina MacBook Pro using HDMI out…
Mostly good news here. All surround formats appear to play correctly all the way to the end of the track, but a fraction of a second is dropped from the beginning (at least with DTS). This causes quite a few songs to start abruptly.
Having said that, I have no intention of adding a full blown computer to my living room on top of everything else.
This being one of the newer clients, maybe this indicates the future direction for all platforms, and maybe the improved surround support was intentional. But I doubt a direct port of this player will ever be possible on some hardware, so special attention to get surround music working on more clients might be necessary.
Thanks.

