Force h265 Support in PlexApp for AndroidTV?

Of course. But the Shield is more capable than many devices at doing media conversion itself.

Others have reported that it will play 4K media and downscale to 1080p. HDR → SDR tonemapping is a feature in the Shield 8.2 software.

Here’s a screenshot of a Shield Direct Playing a 4K stream on a 1080p TV:

Perhaps the media is larger than 3840x2160.
Is it 4096 wide, by any chance?

But that’s all conjecture. Logs could confirm the reason for transcoding.