I had a glitch, had to uninstall - now I can’t reinstall - get an error message . Here are the logs:
Summary
[072C:294C][2019-02-10T23:37:45]i001: Burn v3.10.3.3007, Windows v10.0 (Build 17763: Service Pack 0), path: C:\Users\WHITEF~1\AppData\Local\Temp{D89065EE-FB27-495A-B7AC-72795CD2BB1C}.cr\Plex-Media-Server-1.14.1.5488-cc260c476(1).exe
[072C:294C][2019-02-10T23:37:45]i000: Initializing string variable ‘OEM’ to value ‘’
[072C:294C][2019-02-10T23:37:45]i000: Initializing string variable ‘NOLAUNCH’ to value ‘’
[072C:294C][2019-02-10T23:37:45]i000: Initializing string variable ‘InstallFolder’ to value ‘[ProgramFilesFolder]Plex\Plex Media Server’
[072C:294C][2019-02-10T23:37:45]i000: Initializing string variable ‘LaunchTarget’ to value ‘[InstallFolder]\Plex Media Server.exe’
[072C:294C][2019-02-10T23:37:45]i009: Command Line: ‘"-burn.clean.room=C:\Users\White Family PC\Downloads\Plex-Media-Server-1.14.1.5488-cc260c476(1).exe" -burn.filehandle.attached=720 -burn.filehandle.self=724’
[072C:294C][2019-02-10T23:37:45]i000: Setting string variable ‘WixBundleOriginalSource’ to value ‘C:\Users\White Family PC\Downloads\Plex-Media-Server-1.14.1.5488-cc260c476(1).exe’
[072C:294C][2019-02-10T23:37:45]i000: Setting string variable ‘WixBundleOriginalSourceFolder’ to value ‘C:\Users\White Family PC\Downloads’
[072C:294C][2019-02-10T23:37:46]i000: Setting string variable ‘WixBundleLog’ to value ‘C:\Users\WHITEF~1\AppData\Local\Temp\Plex Media Server_20190210233746.log’
[072C:294C][2019-02-10T23:37:46]i000: Setting string variable ‘WixBundleName’ to value ‘Plex Media Server’
[072C:294C][2019-02-10T23:37:46]i000: Setting string variable ‘WixBundleManufacturer’ to value ‘Plex, Inc.’
[072C:0FFC][2019-02-10T23:37:46]i000: Setting numeric variable ‘WixStdBALanguageId’ to value 1033
[072C:0FFC][2019-02-10T23:37:46]i000: Setting version variable ‘WixBundleFileVersion’ to value ‘1.14.1.5488’
[072C:294C][2019-02-10T23:37:46]i100: Detect begin, 16 packages
[072C:294C][2019-02-10T23:37:46]i000: Registry key not found. Key = ‘Software\Plex, Inc.\Plex Media Server’
[072C:294C][2019-02-10T23:37:46]i052: Condition ‘NOT PreviousInstallFolder’ evaluates to true.
[072C:294C][2019-02-10T23:37:46]i000: Setting string variable ‘PreviousInstallFolder’ to value ‘C:\Program Files (x86)\Plex\Plex Media Server’
[072C:294C][2019-02-10T23:37:46]i052: Condition ‘PreviousInstallFolder’ evaluates to true.
[072C:294C][2019-02-10T23:37:46]i000: Setting string variable ‘InstallFolder’ to value ‘C:\Program Files (x86)\Plex\Plex Media Server’
[072C:294C][2019-02-10T23:37:46]i000: Setting numeric variable ‘FoundMfPlatDll’ to value 1
[072C:294C][2019-02-10T23:37:46]i000: Setting numeric variable ‘Found_ucrtbase_dll’ to value 1
[072C:294C][2019-02-10T23:37:46]i052: Condition ‘NOT Found_ucrtbase_dll’ evaluates to false.
[072C:294C][2019-02-10T23:37:46]i000: Registry key not found. Key = ‘SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_for_KB2919355~31bf3856ad364e35~amd64~~6.3.1.14’
[072C:294C][2019-02-10T23:37:46]i000: Setting string variable ‘WinRegReleaseID’ to value ‘1809’
[072C:294C][2019-02-10T23:37:46]i000: Setting string variable ‘WinRegCurrentBuildNumber’ to value ‘17763’
[072C:294C][2019-02-10T23:37:46]i000: Setting string variable ‘WinRegInstallationType’ to value ‘Client’
[072C:294C][2019-02-10T23:37:46]i000: Setting string variable ‘WinRegEditionID’ to value ‘Core’
[072C:294C][2019-02-10T23:37:46]i000: Setting string variable ‘WinRegProductName’ to value ‘Windows 10 Home’
[072C:294C][2019-02-10T23:37:46]i000: Setting string variable ‘WinRegMediaPlayer’ to value ‘%ProgramFiles%\Windows Media Player’
[072C:294C][2019-02-10T23:37:46]i000: Registry key not found. Key = ‘SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_for_KB2919355~31bf3856ad364e35~x86~~6.3.1.14’
[072C:294C][2019-02-10T23:37:46]i000: Setting string variable ‘WinRegCurrentBuild’ to value ‘17763’
[072C:294C][2019-02-10T23:37:46]i052: Condition ‘FoundMfPlatDll’ evaluates to true.
[072C:294C][2019-02-10T23:37:46]i052: Condition ‘FoundMfPlatDll’ evaluates to true.
[072C:294C][2019-02-10T23:37:46]i052: Condition ‘FoundMfPlatDll AND WinRegMediaPlayer’ evaluates to true.
[072C:294C][2019-02-10T23:37:46]i052: Condition ‘FoundMfPlatDll AND WinRegMediaPlayer’ evaluates to true.
[072C:294C][2019-02-10T23:37:46]i052: Condition ‘FoundMfPlatDll’ evaluates to true.
[072C:294C][2019-02-10T23:37:46]i052: Condition ‘FoundMfPlatDll’ evaluates to true.
[072C:294C][2019-02-10T23:37:46]i052: Condition ‘FoundMfPlatDll’ evaluates to true.
[072C:294C][2019-02-10T23:37:46]i052: Condition ‘FoundMfPlatDll’ evaluates to true.
[072C:294C][2019-02-10T23:37:46]i052: Condition ‘FoundMfPlatDll’ evaluates to true.
[072C:294C][2019-02-10T23:37:46]i052: Condition ‘FoundMfPlatDll’ evaluates to true.
[072C:294C][2019-02-10T23:37:46]i052: Condition ‘FoundMfPlatDll’ evaluates to true.
[072C:294C][2019-02-10T23:37:46]i052: Condition ‘FoundMfPlatDll’ evaluates to true.
[072C:294C][2019-02-10T23:37:46]i103: Detected related package: {366AF62D-D58F-4F59-B409-5DB072FE3028}, scope: PerMachine, version: 1.12.1885.0, language: 0 operation: MajorUpgrade
[072C:294C][2019-02-10T23:37:46]i103: Detected related package: {BBC1706D-098F-4839-ABC1-30D8CBE344DC}, scope: PerMachine, version: 1.12.1885.0, language: 0 operation: MajorUpgrade
[072C:294C][2019-02-10T23:37:46]i101: Detected package: MediaPackWin7x86, state: Present, cached: None
[072C:294C][2019-02-10T23:37:46]i101: Detected package: MediaPackWin7x64, state: Present, cached: None
[072C:294C][2019-02-10T23:37:46]i101: Detected package: MediaPackWin8x86, state: Present, cached: None
[072C:294C][2019-02-10T23:37:46]i101: Detected package: MediaPackWin8x64, state: Present, cached: None
[072C:294C][2019-02-10T23:37:46]i101: Detected package: MediaPackWin81x86, state: Present, cached: None
[072C:294C][2019-02-10T23:37:46]i101: Detected package: MediaPackWin81x64, state: Present, cached: None
[072C:294C][2019-02-10T23:37:46]i101: Detected package: MediaPackWin10x86, state: Present, cached: None
[072C:294C][2019-02-10T23:37:46]i101: Detected package: MediaPackWin10x64, state: Present, cached: None
[072C:294C][2019-02-10T23:37:46]i101: Detected package: MediaPackWin10x861511, state: Present, cached: None
[072C:294C][2019-02-10T23:37:46]i101: Detected package: MediaPackWin10x641511, state: Present, cached: None
[072C:294C][2019-02-10T23:37:46]i101: Detected package: MediaPackWin10x861607, state: Present, cached: None
[072C:294C][2019-02-10T23:37:46]i101: Detected package: MediaPackWin10x641607, state: Present, cached: None
[072C:294C][2019-02-10T23:37:46]i101: Detected package: pmsshutdown, state: Absent, cached: None
[072C:294C][2019-02-10T23:37:46]i101: Detected package: vcredist_repair, state: Absent, cached: Complete
[072C:294C][2019-02-10T23:37:46]i101: Detected package: vcredist, state: Absent, cached: Complete
[072C:294C][2019-02-10T23:37:46]i101: Detected package: pms, state: Absent, cached: Complete
[072C:294C][2019-02-10T23:37:46]i052: Condition ‘VersionNT >= v6.1’ evaluates to true.
[072C:294C][2019-02-10T23:37:46]i052: Condition ‘NOT ((VersionNT = v6.1) AND ((NOT ServicePackLevel) OR (ServicePackLevel < 1)))’ evaluates to true.
[072C:294C][2019-02-10T23:37:46]i052: Condition ‘NOT ((VersionNT = v6.3) AND (KB2919355_x86 <> 112 AND KB2919355_amd64 <> 112))’ evaluates to true.
[072C:294C][2019-02-10T23:37:46]i199: Detect complete, result: 0x0
[072C:0FFC][2019-02-10T23:37:49]i000: Setting numeric variable ‘EulaAcceptCheckbox’ to value 0
[072C:294C][2019-02-10T23:37:49]i200: Plan begin, 16 packages, action: Install
[072C:294C][2019-02-10T23:37:49]i052: Condition ‘VersionNT=v6.1 AND NOT VersionNT64 AND WinRegInstallationType~=“Client”’ evaluates to false.
[072C:294C][2019-02-10T23:37:49]w321: Skipping dependency registration on package with no dependency providers: MediaPackWin7x86
[072C:294C][2019-02-10T23:37:49]i052: Condition ‘VersionNT=v6.1 AND VersionNT64 AND WinRegInstallationType~=“Client”’ evaluates to false.
[072C:294C][2019-02-10T23:37:49]w321: Skipping dependency registration on package with no dependency providers: MediaPackWin7x64
[072C:294C][2019-02-10T23:37:49]i052: Condition ‘VersionNT=v6.2 AND NOT VersionNT64 AND WinRegInstallationType~=“Client”’ evaluates to false.
[072C:294C][2019-02-10T23:37:49]w321: Skipping dependency registration on package with no dependency providers: MediaPackWin8x86
[072C:294C][2019-02-10T23:37:49]i052: Condition ‘VersionNT=v6.2 AND VersionNT64 AND WinRegInstallationType~=“Client”’ evaluates to false.
[072C:294C][2019-02-10T23:37:49]w321: Skipping dependency registration on package with no dependency providers: MediaPackWin8x64
[072C:294C][2019-02-10T23:37:49]i052: Condition ‘VersionNT=v6.3 AND NOT VersionNT64 AND WinRegInstallationType~=“Client”’ evaluates to false.
[072C:294C][2019-02-10T23:37:49]w321: Skipping dependency registration on package with no dependency providers: MediaPackWin81x86
[072C:294C][2019-02-10T23:37:49]i052: Condition ‘VersionNT=v6.3 AND VersionNT64 AND WinRegInstallationType~=“Client”’ evaluates to false.
[072C:294C][2019-02-10T23:37:49]w321: Skipping dependency registration on package with no dependency providers: MediaPackWin81x64
[072C:294C][2019-02-10T23:37:49]i052: Condition ‘VersionNT>=v10.0 AND NOT VersionNT64 AND WinRegCurrentBuildNumber=10240 AND WinRegInstallationType~=“Client”’ evaluates to false.
[072C:294C][2019-02-10T23:37:49]w321: Skipping dependency registration on package with no dependency providers: MediaPackWin10x86
[072C:294C][2019-02-10T23:37:49]i052: Condition ‘VersionNT>=v10.0 AND VersionNT64 AND WinRegCurrentBuildNumber=10240 AND WinRegInstallationType~=“Client”’ evaluates to false.
[072C:294C][2019-02-10T23:37:49]w321: Skipping dependency registration on package with no dependency providers: MediaPackWin10x64
[072C:294C][2019-02-10T23:37:49]i052: Condition ‘VersionNT>=v10.0 AND NOT VersionNT64 AND WinRegReleaseID=1511 AND WinRegInstallationType~=“Client”’ evaluates to false.
[072C:294C][2019-02-10T23:37:49]w321: Skipping dependency registration on package with no dependency providers: MediaPackWin10x861511
[072C:294C][2019-02-10T23:37:49]i052: Condition ‘VersionNT>=v10.0 AND VersionNT64 AND WinRegReleaseID=1511 AND WinRegInstallationType~=“Client”’ evaluates to false.
[072C:294C][2019-02-10T23:37:49]w321: Skipping dependency registration on package with no dependency providers: MediaPackWin10x641511
[072C:294C][2019-02-10T23:37:49]i052: Condition ‘VersionNT>=v10.0 AND NOT VersionNT64 AND WinRegReleaseID=1607 AND WinRegInstallationType~=“Client”’ evaluates to false.
[072C:294C][2019-02-10T23:37:49]w321: Skipping dependency registration on package with no dependency providers: MediaPackWin10x861607
[072C:294C][2019-02-10T23:37:49]i052: Condition ‘VersionNT>=v10.0 AND VersionNT64 AND WinRegReleaseID=1607 AND WinRegInstallationType~=“Client”’ evaluates to false.
[072C:294C][2019-02-10T23:37:49]w321: Skipping dependency registration on package with no dependency providers: MediaPackWin10x641607
[072C:294C][2019-02-10T23:37:49]i000: Setting string variable ‘WixBundleRollbackLog_pmsshutdown’ to value ‘C:\Users\WHITEF~1\AppData\Local\Temp\Plex Media Server_20190210233746_000_pmsshutdown_rollback.log’
[072C:294C][2019-02-10T23:37:49]i000: Setting string variable ‘WixBundleLog_pmsshutdown’ to value ‘C:\Users\WHITEF~1\AppData\Local\Temp\Plex Media Server_20190210233746_000_pmsshutdown.log’
[072C:294C][2019-02-10T23:37:49]i052: Condition ‘Bad_VCRedist’ evaluates to false.
[072C:294C][2019-02-10T23:37:49]w321: Skipping dependency registration on package with no dependency providers: vcredist_repair
[072C:294C][2019-02-10T23:37:49]i052: Condition ‘NOT Bad_VCRedist’ evaluates to true.
[072C:294C][2019-02-10T23:37:49]w321: Skipping dependency registration on package with no dependency providers: vcredist
[072C:294C][2019-02-10T23:37:49]i000: Setting string variable ‘WixBundleLog_vcredist’ to value ‘C:\Users\WHITEF~1\AppData\Local\Temp\Plex Media Server_20190210233746_001_vcredist.log’
[072C:294C][2019-02-10T23:37:49]i000: Setting string variable ‘WixBundleRollbackLog_pms’ to value ‘C:\Users\WHITEF~1\AppData\Local\Temp\Plex Media Server_20190210233746_002_pms_rollback.log’
[072C:294C][2019-02-10T23:37:49]i000: Setting string variable ‘WixBundleLog_pms’ to value ‘C:\Users\WHITEF~1\AppData\Local\Temp\Plex Media Server_20190210233746_002_pms.log’
[072C:294C][2019-02-10T23:37:49]i201: Planned package: MediaPackWin7x86, state: Present, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[072C:294C][2019-02-10T23:37:49]i201: Planned package: MediaPackWin7x64, state: Present, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[072C:294C][2019-02-10T23:37:49]i201: Planned package: MediaPackWin8x86, state: Present, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[072C:294C][2019-02-10T23:37:49]i201: Planned package: MediaPackWin8x64, state: Present, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[072C:294C][2019-02-10T23:37:49]i201: Planned package: MediaPackWin81x86, state: Present, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[072C:294C][2019-02-10T23:37:49]i201: Planned package: MediaPackWin81x64, state: Present, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[072C:294C][2019-02-10T23:37:49]i201: Planned package: MediaPackWin10x86, state: Present, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[072C:294C][2019-02-10T23:37:49]i201: Planned package: MediaPackWin10x64, state: Present, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[072C:294C][2019-02-10T23:37:49]i201: Planned package: MediaPackWin10x861511, state: Present, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[072C:294C][2019-02-10T23:37:49]i201: Planned package: MediaPackWin10x641511, state: Present, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[072C:294C][2019-02-10T23:37:49]i201: Planned package: MediaPackWin10x861607, state: Present, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[072C:294C][2019-02-10T23:37:49]i201: Planned package: MediaPackWin10x641607, state: Present, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[072C:294C][2019-02-10T23:37:49]i201: Planned package: pmsshutdown, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register
[072C:294C][2019-02-10T23:37:49]i201: Planned package: vcredist_repair, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: Yes, dependency: None
[072C:294C][2019-02-10T23:37:49]i201: Planned package: vcredist, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: No, uncache: No, dependency: None
[072C:294C][2019-02-10T23:37:49]i201: Planned package: pms, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: No, uncache: No, dependency: Register
[072C:294C][2019-02-10T23:37:49]i299: Plan complete, result: 0x0
[072C:294C][2019-02-10T23:37:49]i300: Apply begin
[072C:294C][2019-02-10T23:37:49]i010: Launching elevated engine process.
[072C:294C][2019-02-10T23:37:52]i011: Launched elevated engine process.
[072C:294C][2019-02-10T23:37:52]i012: Connected to elevated engine.
[1A0C:2DD4][2019-02-10T23:37:52]i358: Pausing automatic updates.
[1A0C:2DD4][2019-02-10T23:37:52]i359: Paused automatic updates.
[1A0C:2DD4][2019-02-10T23:37:52]i360: Creating a system restore point.
[1A0C:2DD4][2019-02-10T23:37:52]i361: Created a system restore point.
[1A0C:2DD4][2019-02-10T23:37:52]i370: Session begin, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall{0a25946e-e061-47a7-9da4-d055bb78571d}, options: 0x7, disable resume: No
[1A0C:2DD4][2019-02-10T23:37:53]i000: Caching bundle from: ‘C:\Users\WHITEF~1\AppData\Local\Temp{B5336691-8E7D-42D7-834E-21ECCCD173A6}.be\pms.exe’ to: ‘C:\ProgramData\Package Cache{0a25946e-e061-47a7-9da4-d055bb78571d}\pms.exe’
[1A0C:2DD4][2019-02-10T23:37:53]i320: Registering bundle dependency provider: {0a25946e-e061-47a7-9da4-d055bb78571d}, version: 1.14.1.5488
[1A0C:2DD4][2019-02-10T23:37:53]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall{0a25946e-e061-47a7-9da4-d055bb78571d}, resume: Active, restart initiated: No, disable resume: No
[1A0C:2DF4][2019-02-10T23:37:53]i305: Verified acquired payload: pmsshutdown at path: C:\ProgramData\Package Cache.unverified\pmsshutdown, moving to: C:\ProgramData\Package Cache{A21C244F-E5E9-498C-90FB-CDBA86BA89CC}v1.14.1488\pms-shutdown.msi.
[1A0C:2DF4][2019-02-10T23:37:53]i304: Verified existing payload: vcredist at path: C:\ProgramData\Package Cache\72211BD2E7DFC91EA7C8FAC549C49C0543BA791B\vcredist_x86.exe.
[1A0C:2DF4][2019-02-10T23:37:53]i304: Verified existing payload: pms at path: C:\ProgramData\Package Cache{049535F6-B56E-4F73-B5A5-06369B94ED2E}v1.14.1488\pms.msi.
[1A0C:2DD4][2019-02-10T23:37:53]i323: Registering package dependency provider: {A21C244F-E5E9-498C-90FB-CDBA86BA89CC}, version: 1.14.1488, package: pmsshutdown
[1A0C:2DD4][2019-02-10T23:37:54]i301: Applying execute package: pmsshutdown, action: Install, path: C:\ProgramData\Package Cache{A21C244F-E5E9-498C-90FB-CDBA86BA89CC}v1.14.1488\pms-shutdown.msi, arguments: ’ ARPSYSTEMCOMPONENT=“1” MSIFASTINSTALL=“7” INSTALLLOCATION="C:\Program Files (x86)\Plex\Plex Media Server"’
[1A0C:2DD4][2019-02-10T23:38:34]e000: Error 0x80070643: Failed to install MSI package.
[1A0C:2DD4][2019-02-10T23:38:34]e000: Error 0x80070643: Failed to execute MSI package.
[072C:294C][2019-02-10T23:38:34]e000: Error 0x80070643: Failed to configure per-machine MSI package.
[072C:294C][2019-02-10T23:38:34]i319: Applied execute package: pmsshutdown, result: 0x80070643, restart: None
[072C:294C][2019-02-10T23:38:34]e000: Error 0x80070643: Failed to execute MSI package.
[1A0C:2DD4][2019-02-10T23:38:34]i318: Skipped rollback of package: pmsshutdown, action: Uninstall, already: Absent
[072C:294C][2019-02-10T23:38:34]i319: Applied rollback package: pmsshutdown, result: 0x0, restart: None
[1A0C:2DD4][2019-02-10T23:38:34]i329: Removed package dependency provider: {A21C244F-E5E9-498C-90FB-CDBA86BA89CC}, package: pmsshutdown
[1A0C:2DD4][2019-02-10T23:38:34]i351: Removing cached package: pmsshutdown, from path: C:\ProgramData\Package Cache{A21C244F-E5E9-498C-90FB-CDBA86BA89CC}v1.14.1488\
[1A0C:2DD4][2019-02-10T23:38:34]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall{0a25946e-e061-47a7-9da4-d055bb78571d}, resume: None, restart: None, disable resume: No
[1A0C:2DD4][2019-02-10T23:38:34]i330: Removed bundle dependency provider: {0a25946e-e061-47a7-9da4-d055bb78571d}
[1A0C:2DD4][2019-02-10T23:38:34]i352: Removing cached bundle: {0a25946e-e061-47a7-9da4-d055bb78571d}, from path: C:\ProgramData\Package Cache{0a25946e-e061-47a7-9da4-d055bb78571d}\
[1A0C:2DD4][2019-02-10T23:38:34]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall{0a25946e-e061-47a7-9da4-d055bb78571d}, resume: None, restart initiated: No, disable resume: No
[072C:294C][2019-02-10T23:38:34]i399: Apply complete, result: 0x80070643, restart: None, ba requested restart: No
