Is there an internal Intel GPU as well?
We now have a fix for one of the causes of crashes relating to intel graphics and hardware acceleration
See release note for beta 1.18.3.2156-349e9837e which was released earlier today Plex Media Server
- Fix crash on Windows with Intel graphics adapter and hardware acceleration enabled (#10736)
Until I hear otherwise, we have two causes for the hardware acceleration related crashes:
- the bug that came in after version 1.18.0.1944 and is now fixed in beta 1.18.3.2156
- suspected intel GPU driver bug resolved by downgrading to version xxx.7000 as outlined here HW Acceleration crashes on Dell PowerEdge T30 / Windows 10 Pro
(if there is no intel GPU, please get server logs after the crash and attach in a post here)
