Hardware/GPU/Quicksync transcoding broken on Beta 1.43.1.10540

Plex Media Server Plex Pass Betas
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Add the variable of the container after the Plex-inc 1..1 etc

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So basically

plexinc/pms-docker:1.43.2.10623-07eb705bc

In the repo field obviously it will lock it to that for now

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I tried to put in the repo field but now my container is broken and if i try to reinstall it this way it doesnt work command failed

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There will be more info than command failed in at work at moment not by my machine but for now just revert to

1.43.0.10492-121068a07

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See How to Run a Custom Build of PMS in Docker .

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Thanks for all your help the rollback worked i stay tuned when its officially fixed

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To clarify, the Ubuntu 26.04 is my container, not my host. The host is running kernel 6.17, which uses xe for Arrow Lake by default - I didnā€™t force anything, itā€™s just the native driver for this hardware. And yes, hardware transcoding does work with xe on kernel 6.17, at least with 1.43.2.10623.

Your situation sounds different - youā€™re forcing xe on hardware that presumably worked with i915 before. I donā€™t have experience with that, so I canā€™t say whether xe is ready for older hardware on Plex. It may well not be.

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What are you running as host? Proxmox ? :slight_smile:

Well I was just earlier trying to get my Plex lxc container to use xe driver via Proxmox, but dont think that its supported .

Its hard to find any info about it tbh :confused:

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Iā€™m running Ubuntu Server 24.04 as host. Iā€™ve never delved into Proxmox.

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Ok thanks for sharing :slight_smile:

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@chris_decker08 assume you will make this public release for everyone soon?

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This will be included in 1.43.2

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Can you tell me when the update will be released? Is there a schedule? Will I have to wait much longer? Thanks in advance for a positive response :slight_smile:

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Thank you so mutch <3

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I was able to get this working on my setup:

  • Arrow Lake processor (Ultra 7 265K) with xe kernel driver
  • Proxmox 9.1.6 / Kernel: Linux 6.17.13-1-pve
  • Docker container inside an LXC (Ubuntu 24.04.4).

Transcoding is working via QuickSync and I didnā€™t run into the database issues that were recently reported.

HDR Tone Mapping isnā€™t working though. It appears that the drivers are missing based on the debugging Iā€™ve been doing. Has anyone else seen this? I had to disable it for 1.43.0 (I think - version before database issue) since it crashed my Plex server. Just enabled it and the colors are washed out. cc: @jay2utee

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Gave this a try, but I canā€™t reproduce. Not sure if I have clients that will force Plex to tone map.

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Thank for checking. I was able to resolve it by writing a custom bash script to install intel-opencl-icd and explicitly volume-mapped it directly into the containerā€™s s6-overlay v3 root directory (/custom-cont-init.d). It took a few tries but I was able to verify HDR Tone Mapping is working via the browser player / logs.

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Windows sever 2025 with the latest beta (and the one above) Nvidia Quadro P400, as soon as I check the Encode with hardware option all my clients get is ā€˜unable to open inputā€™ after about 8 seconds) Plex server dash shows it playing but clients fail. Tried rolling back and same issue. ;(

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This version seems to have finally fixed the hw transcoding for my setup!

  • QNAP TS-673A (AMD Ryzen Embedded V1500B Quad-core)
  • NVIDIA GeForce GTX 1650

Both the previous official 1.42 release and the 1.43.0.10389-8be686aa6 beta would spit out a cuda error and that was the end of that. :crossed_fingers: that this continues to operate as it should!

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Latest build also reinstates HW transcoding w/ tone-mapping (as seen via intel_gpu_top) on my system:

  • NUC w/ i5-1145G7
  • Ubuntu 26.04
  • Baremetal install

Thanks for the troubleshooting.