See this post regarding an Asustor specific setting: [Solved] No HW transcode (again) on Asustor AS6704T (N5105 CPU) - #28 by Pili
Also, hardware accelerated transcoding is broken on Linux based systems with Gemini Lake (Celeron J4xxx) CPUs. The workaround is to fall back to Plex Media Server 1.32.1.6999 or earlier.
Here’s the latest updates I’ve seen on the topic:
Sticking a pin in it –
As of build 1.32.6.7371-b6a09ad81., Gemini Lake CPU HW transcoding is still broken.
We’re still recouping from the staffing changes.
Let me recap recent history for you:
1.31.3.6868 - worked for (I think?) everyone.
1.32.0.xxxx - Intel Media Driver upgraded to current release
– Major breakage across all the platforms
1.32.5.7210 - Fixed ApolloLake processors , Added AMD GPU support (SDR)
1.32.5.7349 - Hotfix for something else in PMS – works on our RaptorLake
– work in flight for the next PMS release –
– Staffing changes –
Now we’re at the point of figuring out, by looking at the code changes, what was being done…