Hardware Transcoding stopped Working Win10 21H1

Plex Media Server
1

Server Version#: 1.23.2.4656
Player Version#: any

HW transcode not working

Core i5 10400
intel driver: 27.20.100.9466
Windows 10 21H1

Jun 14, 2021 18:47:07.347 [4944] ERROR - [Transcode] [FFMPEG] - Cannot load nvcuda.dll
Jun 14, 2021 18:47:07.347 [4944] ERROR - [Transcode] [FFMPEG] - Could not dynamically load CUDA
Jun 14, 2021 18:47:07.377 [4944] INFO - [Transcode] [FFMPEG] - MFT name: ‘Microsoft AAC Audio Encoder MFT’
Jun 14, 2021 18:47:07.379 [4944] ERROR - [Transcode] [FFMPEG] - Cannot load nvcuda.dll
Jun 14, 2021 18:47:07.379 [4944] ERROR - [Transcode] [FFMPEG] - Could not dynamically load CUDA
Jun 14, 2021 18:47:07.410 [4944] INFO - [Transcode] [FFMPEG] - MFT name: ‘Microsoft AAC Audio Encoder MFT’
Jun 14, 2021 18:47:07.411 [4944] ERROR - [Transcode] [FFMPEG] - Cannot load nvcuda.dll
Jun 14, 2021 18:47:07.411 [4944] ERROR - [Transcode] [FFMPEG] - Could not dynamically load CUDA
Jun 14, 2021 18:47:07.439 [4944] INFO - [Transcode] [FFMPEG] - MFT name: ‘Microsoft AAC Audio Encoder MFT’
Jun 14, 2021 18:47:07.440 [4944] ERROR - [Transcode] [FFMPEG] - Cannot load nvcuda.dll
Jun 14, 2021 18:47:07.440 [4944] ERROR - [Transcode] [FFMPEG] - Could not dynamically load CUDA
Jun 14, 2021 18:47:07.465 [4944] INFO - [Transcode] [FFMPEG] - MFT name: ‘Microsoft AAC Audio Encoder MFT’

2

Those for an NVidia card. Do you have an NVidia graphics card in your computer? If you are just using the iGPU that comes with the computer, that error is expected. Would need to see the rest of your logs to see why it’s not working.

3

Only igpu

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