Have a problem with picture/cache size

Server Version#: 4.145.1
Player Version#: WebBrowser and “Plex Photos” from Android

Logs:

Source image with format 2 and size 400x4875, refusing to create strange sized thumbnail of size 1920x23400
[Req#6c52c/PhotoTranscoder] Error resizing an image, we don't trust what we cached ["/config/Library/Application Support/Plex Media Server/Cache/PhotoTranscoder/16/163cec7584a4cc5d34149170f70b81676a1a3855.jpg"]

This Picture is from an manga and very long. Normal Prictures work very good, on phone i can zoom, all perfect. How i can fix this and can see the very long Picture? In the phone App its say “Failed to load image” and browser same message.

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