Server Version#: Version 1.32.6.7557
Player Version#: N/A (happens across clients)
About a week ago I switched from Windows to Ubuntu (running Plex in Docker) and everything was working great - QuickSync hardware transcoding, HDR tone mapping, etc.
Suddenly this morning I found that when trying to view any HDR videos, it’s defaulting back to not using the GPU. If I disable HDR tone mapping, than it uses the GPU as expected.
Running Ubuntu 22.04.3 LTS - I haven’t installed any new/updated drivers though.
I did try the latest version (1.32.7.7571) once I figured out how to update my Docker container, and have the same issue.
I read in some previous posts about providing the details of the plexinstaller.log file. I found it inside the Docker container but it only contains 2 lines?
Plex Media Server installation configuration info: Tue Oct 17 10:11:16 AM CDT 2023
Custom=1
So I created a new config folder (keeping my old one around) and now tone mapping is using Quick Sync properly.
I compared the 2 configs and found out that inside the icr-138-linux-x86_64 folder (in Drivers), there was a number of broken links. So I copied the working version from the new config and now it’s working as expected.
