Help: Cannot connect account to unraid server

Server Version#:
Player Version#:

I moved my Plex server from one Unraid server to another Unraid server. For some reason, I cannot get connected to my new server. I get this error screen:
image
I’ve looked at the logs for my Plex server, and I do not see anything abnormal:


If I could get some assistance, I would be grateful. Before I moved my Plex server, it was working great. I moved it to a server with more storage, so I could build my library. I really would like to get this figured out. I did log into my account and saw that it was pointing to the new server, but could connect. I deleted the server, because in the settings it aid that if restarted the server would reconnect, but it did not. I would delete my account to start over, but I am afraid that it would also delete my lifetime Plex pass. I am really in a hard spot, and just need a direction to follow.

Hi,
Have you tried to configure the claim of your “new” Plex server ?

Adding the PLEX_LAIM value ?

https://www.plex.tv/claim/

Thank you @janydesbiens! I was able to claim my server.

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.