Help i cant see the folders

Probably an issue on how you mounted that drive and/or how permissions are set.
Have a look at this post from the tips & tricks section for Linux:

Edit: alternatively… if you’re not familiar with Linux… you might consider moving your server to a platform you’re more comfortable with (e.g. Windows, Mac or a NAS that’s taking away some of the complexity for you)

Edit/PS:
just to confirm I didn’t misunderstand… you have your Plex Media Server installed on the Raspberry PI. The media is on 2 external HDDS connected to that Pi.
On re-reading your post I’ve stumbled about what role Windows 10 plays in that setup – my 1st interpretation was you’re accessing the Plex Media Server from another device in your home network running Windows 10 – is that interpretation correct or do you indeed have a 2nd Plex Media Server (not you have me confused :wink: )